Are you passionate about technology and making a positive impact on the world? Look no further β Tesla is seeking a highly motivated and skilled Application Support Engineer to join our dynamic and innovative team. As an Application Support Engineer at Tesla, you will have the opportunity to work with cutting-edge technology and help drive the success of our company. We are looking for individuals who are detail-oriented, solution-driven, and thrive in a fast-paced environment. Join us in our mission to accelerate the world's transition to sustainable energy and be a part of the Tesla revolution.
- Provide technical support for various applications and systems used within Tesla.
- Troubleshoot and resolve issues related to software and hardware.
- Collaborate with cross-functional teams to analyze and resolve complex technical problems.
- Develop and maintain technical documentation for applications and systems.
- Identify areas for improvement and make recommendations for streamlining processes.
- Monitor application performance and proactively identify and address potential issues.
- Communicate regularly with internal stakeholders to provide status updates and gather feedback.
- Stay updated on industry trends and best practices in application support and share knowledge with the team.
- Participate in testing and implementation of new applications and upgrades.
- Adhere to company policies and procedures, including security protocols, in all aspects of work.
- Continuously improve processes and procedures to ensure optimal efficiency and effectiveness.
- Adapt to changing priorities and manage multiple tasks effectively in a fast-paced environment.
- Collaborate with third-party vendors for issue resolution and system enhancements.
- Provide training and support to end-users on various applications and systems.
- Ensure all support tickets are tracked, prioritized, and resolved within established SLAs.
- Contribute to a positive and collaborative team culture by sharing knowledge and best practices.
- Display a strong commitment to Tesla's mission and values, and actively promote sustainability initiatives.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 3 Years Of Experience In Application Support Or A Related Role.
Expertise In Troubleshooting, Diagnosing, And Resolving Technical Issues Related To Software Applications.
Strong Knowledge Of Programming Languages Such As Python, Java, Or C++.
Experience With Database Management And Sql Query Writing.
Project Management
Troubleshooting
Technical Support
Problem Solving
Database Management
customer service
Network configuration
System Administration
Software engineering
Hardware Maintenance
Code Debugging
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Application Support Engineer in Fremont, CA, USA is $83,000 to $113,000 per year. This can vary based on the individual's level of experience, education, and specific job responsibilities.
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Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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