Tesla

Customer Experience Manager

Tesla

Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a passionate, high-performing Customer Experience Manager to join the Tesla team! In this role, you will be responsible for overseeing the customer experience across all channels and geographies. You will ensure that customer service, sales, and after-sales operations are run efficiently and consistently to provide an exceptional customer experience.To be successful in this role, you will need a minimum of 5 years of customer experience, sales, or operations experience. You should also be detail-oriented and have excellent communication and problem-solving skills. You should be comfortable working in a fast-paced environment and have a strong customer service mindset and the ability to manage multiple projects simultaneously.If you are eager to join a world-class team, and have the qualifications and experience required to excel in this role, we would love to hear from you!

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Project Management Experience

  • Strong Customer Service Orientation

  • Problem Solving And Analytical Skills

  • Experience In Customer Relationship Management

  • Knowledge Of Customer Experience Best Practices

  • Ability To Work Collaboratively

  • Experience In Customer Feedback Analysis

Required Skills
  • Documentation

  • Training

  • Communication

  • Coaching

  • Negotiation

  • Leadership

  • Creativity

  • Listening

  • Teamwork

  • Analytical

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

  • Conflict-Resolution

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Experience Manager in Austin, TX, USA is $46,664 to $71,882 per year. This salary range is based on the experience and qualifications of the individual, as well as the company they are working for.

Additional Information
Tesla is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Tesla

Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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