Tesla

Desktop Support Technician

Tesla

12832 Frontrunner Blvd, Draper, UT 84020, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to provide for the growth of Tesla’s initiatives. Provide onsite and remote support for Tesla organization, responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers and networking intermediate knowledge of computer applications. Maintaining and working with wireless technologies, LAN, VPN, DSL. Maintaining updated knowledge of procedures, products and activities. Working with the team lead, elevated set of permissions to address more challenging work within active directory, office 365. Supporting senior level executives on a daily basis. Performing in compliance with policy guidelines and within time frames as defined in the team’s SLAs and/or project requirements.

Where is this job?
This job is located at 12832 Frontrunner Blvd, Draper, UT 84020, USA
Job Qualifications
  • Minimum of 5 years experience with desktop support experience

  • Minimum of 2 years of experience within a Windows environment, some linux is preferred

  • AS or BS degree in information technology, computer science, etc. is preferred

Required Skills
  • Active Directory

  • LAN

  • Customer Service skills

  • PowerShell

  • VPN

  • Troubleshooting skills

  • Time Management Skills

  • Python scripting skills

  • Altiris

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Adaptability

  • Multi-tasker

  • Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a Desktop Support Technician in 12832 Frontrunner Blvd, Draper, UT 84020, USA is between $36,000 and $61,000 per year. This salary range can change depending on the experience, education, and qualifications of the individual.

Additional Information
Tesla is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2021
Apply BeforeMay 22nd, 2025
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About Tesla

Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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