
Desktop Support Technician
The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to provide for the growth of Tesla’s initiatives. Provide onsite and remote support for Tesla organization, responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers and networking intermediate knowledge of computer applications. Maintaining and working with wireless technologies, LAN, VPN, DSL. Maintaining updated knowledge of procedures, products and activities. Working with the team lead, elevated set of permissions to address more challenging work within active directory, office 365. Supporting senior level executives on a daily basis. Performing in compliance with policy guidelines and within time frames as defined in the team’s SLAs and/or project requirements.
Minimum of 5 years experience with desktop support experience
Minimum of 2 years of experience within a Windows environment, some linux is preferred
AS or BS degree in information technology, computer science, etc. is preferred
Active Directory
LAN
Customer Service skills
PowerShell
VPN
Troubleshooting skills
Time Management Skills
Python scripting skills
Altiris
Process Improvement
Verbal communication
written communication
Adaptability
Multi-tasker
Detail oriented and highly organized
According to JobzMall, the average salary range for a Desktop Support Technician in 12832 Frontrunner Blvd, Draper, UT 84020, USA is between $36,000 and $61,000 per year. This salary range can change depending on the experience, education, and qualifications of the individual.
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Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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