The Bank of New York Mellon

Technical Operations Manager

The Bank of New York Mellon

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

The Bank of New York Mellon is seeking a highly organized and motivated Technical Operations Manager to join our dynamic and forward-thinking team. We’re looking for an experienced individual with a passion for technology who can lead a team of technical specialists and ensure the smooth running of our operations.The successful candidate will be responsible for planning, organizing and overseeing the day-to-day operations and activities of the technical department. They’ll be a tenacious problem solver dedicated to providing excellent customer service and ensuring the delivery of high-quality products and services.We’re looking for an individual with excellent technical skills and the ability to stay up-to-date with the latest developments in technology. The ideal candidate will also have a strong understanding of the banking industry and the ability to work in a fast-paced environment.If you’re a driven and hardworking individual with the necessary skills and experience, then we’d love to hear from you.

Responsibilities:

  1. Lead and manage a team of technical specialists, providing guidance and support.
  2. Create and implement operational plans that are efficient and cost-effective.
  3. Monitor and maintain the quality of the products and services provided by the technical department.
  4. Stay up-to-date with the latest developments in technology.
  5. Troubleshoot technical issues and develop solutions.
  6. Monitor and analyze performance data to identify areas for improvement.
  7. Ensure compliance with all applicable regulations and laws.
  8. Develop and maintain relationships with vendors and business partners.
  9. Provide excellent customer service and ensure customer satisfaction.
  10. Prepare and present reports to senior management.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Bachelor's Degree In Computer Science Or Related Field

  • Minimum Of Years Of Experience With Project Management

  • Demonstrated Proficiency In It Operations

  • Excellent Knowledge Of Microsoft Office Suite

  • Proven Ability To Multi-Task And Prioritize Tasks

  • Experience In Banking Or Financial Services

  • Excellent Problem-Solving And Decision-Making Skills

Required Skills
  • Risk Management

  • Business Analysis

  • Process Improvement

  • Project Management

  • Vendor Management

  • Troubleshooting

  • Data Analysis

  • Communication

  • Leadership

  • customer service

  • Cloud Computing

  • Compliance

  • System Administration

  • It Security

  • Network Infrastructure

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Technical Operations Manager in Pittsburgh, PA, USA is $84,000 to $119,000. This range may vary based on the specific needs of the employer and the experience and qualifications of the individual employee.

Additional Information
The Bank of New York Mellon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 10th, 2023
Apply BeforeMay 22nd, 2025
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About The Bank of New York Mellon

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.

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