Credit Union Collection Representative
Are you looking for a dynamic and rewarding career opportunity with a globally recognized brand? Look no further! The Coca-Cola Company is seeking a highly motivated and customer-oriented individual to join our team as a Credit Union Collection Representative. As a member of our Credit and Collections department, you will play a vital role in ensuring the financial stability of our credit union partners while upholding our company's values and commitment to excellence. If you have a strong background in collections and a passion for providing exceptional customer service, we invite you to apply for this exciting position. Join us at The Coca-Cola Company and be a part of our legacy of success!
- Contact delinquent credit union members and work to resolve outstanding balances in a timely manner.
- Maintain accurate and organized records of all collection activities.
- Communicate with credit union partners to gather necessary information and resolve any issues.
- Utilize effective negotiation and persuasion skills to establish payment plans and arrangements.
- Provide excellent customer service by addressing member inquiries and concerns in a professional and timely manner.
- Adhere to all legal and regulatory requirements related to collections, including fair debt collection practices.
- Collaborate with internal teams to identify and implement strategies for improving collection processes and reducing delinquency rates.
- Monitor and report on collection trends and make recommendations for process improvements.
- Continuously update knowledge of credit union products, services, and procedures to ensure accurate and effective collection efforts.
- Assist with special projects and initiatives related to credit and collections as needed.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Credit Union Collection Representative Job At The Coca-Cola Company Would Be A High School Diploma Or Equivalent. This Demonstrates Basic Educational Competency And The Ability To Learn And Understand Complex Financial Processes.
Previous Experience In Collections Or Customer Service: The Ideal Candidate For This Position Should Have Prior Experience In Collections Or Customer Service. This Would Give Them A Strong Understanding Of The Collections Process And The Ability To Effectively Interact With Customers In A Professional Manner.
Strong Communication And Negotiation Skills: A Credit Union Collection Representative Must Have Excellent Communication Skills, Both Verbal And Written. They Should Be Able To Effectively Negotiate Payment Plans And Communicate With Customers In A Clear And Professional Manner.
Knowledge Of Financial Regulations And Laws: A Thorough Understanding Of Financial Regulations And Laws Is Essential For A Credit Union Collection Representative. This Includes Knowledge Of The Fair Debt Collection Practices Act (Fdcpa) And Other Relevant Laws And Regulations.
Attention To Detail And Strong Organizational Skills: As A Credit Union Collection Representative, The Ability To Pay Close Attention To Detail Is Crucial. They Must Be Able To Accurately Review And Analyze Financial Documents And Records, And Maintain Organized Records Of Customer Interactions And Payment Plans.
Financial Analysis
Communication Skills
Data Entry
Time Management
Negotiation skills
Multitasking
Attention to detail
Organizational Skills
Conflict Resolution
customer service
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Credit Union Collection Representative in Atlanta, GA, USA is between $34,000 and $44,000 per year. However, this may vary depending on factors such as experience, education, and the specific credit union in which the individual is employed.
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The Coca-Cola Company is an American multinational corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. The company is best known for its flagship product Coca-Cola, invented in 1886 by pharmacist John Pemberton in Atlanta, Georgia.
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