Customer Service/Sales Associate

Welcome to The Home Depot, where we are committed to fostering a positive and collaborative work environment for our employees. We are currently seeking a dynamic and customer-oriented individual to join our team as a Customer Service/Sales Associate. In this role, you will have the opportunity to use your exceptional communication and sales skills to provide top-notch service to our valued customers. If you are a self-motivated and enthusiastic team player with a passion for helping others, we would love to have you join our Home Depot family. Keep reading to learn more about the qualifications and benefits of this exciting opportunity.

1. Greet and welcome customers in a friendly and professional manner.
2. Provide excellent customer service by actively listening to customers' needs and addressing any concerns.
3. Use product knowledge to assist customers in finding the right products for their needs.
4. Educate customers on the features and benefits of products, and suggest additional items to enhance their shopping experience.
5. Process customer transactions accurately and efficiently.
6. Maintain a clean and organized work area to ensure a positive shopping experience for customers.
7. Collaborate with team members to ensure smooth and efficient operations.
8. Actively seek out opportunities to enhance the customer experience.
9. Meet and exceed sales goals through upselling and cross-selling.
10. Stay updated on current promotions, products, and services to provide accurate information to customers.
11. Handle customer inquiries, complaints, and returns in a timely and professional manner.
12. Follow all company policies and procedures, including safety protocols.
13. Continuously strive to improve sales techniques and product knowledge.
14. Attend training and development sessions to enhance skills and knowledge.
15. Contribute to a positive and supportive work environment by fostering teamwork and collaboration among team members.

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Hanover, PA 17331, USA is $25,000 to $35,000 per year. This range may vary depending on the company, experience level, and specific job duties. Generally, entry-level positions may start at around $25,000, while more experienced associates may earn up to $35,000 or more. Some companies may also offer commission or bonuses based on sales performance.

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.