The Home Depot

Store Support

The Home Depot

Santa Monica, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and supporting a team to reach their full potential? Are you a natural problem-solver with a keen eye for detail? If so, we have the perfect opportunity for you at The Home Depot as a Store Support team member. Our store support associates play a critical role in ensuring our stores run smoothly and efficiently, while providing top-notch service to our customers. We are seeking individuals with a positive attitude, strong communication skills, and a desire to go above and beyond for our customers. If this sounds like you, we'd love to have you join our team!

  1. Providing exceptional customer service: The main responsibility of this role is to ensure that all customers receive top-notch service by addressing their needs, answering their questions, and providing assistance as needed.
  2. Supporting team members: This position requires supporting and working closely with team members to ensure they have the necessary resources and support to excel in their roles.
  3. Problem-solving: As a store support team member, you will be expected to use your problem-solving skills to address any issues or challenges that may arise in the store.
  4. Attention to detail: You will be responsible for ensuring the store is well-maintained and organized, with attention to detail to ensure a positive shopping experience for customers.
  5. Store operations: This role involves supporting the overall operations of the store, including restocking shelves, organizing merchandise, and maintaining cleanliness and safety standards.
  6. Communication: Strong communication skills are essential in this role, as you will be interacting with customers, team members, and managers on a daily basis.
  7. Going above and beyond: This position requires individuals who are willing to go above and beyond to ensure customer satisfaction and support the success of the store.
  8. Positive attitude: A positive attitude is crucial for this role, as you will be representing the store and interacting with customers and team members in a professional and friendly manner.
  9. Time management: You will be responsible for managing your time efficiently to ensure all tasks are completed in a timely manner.
  10. Adaptable and flexible: This role may require you to adapt to changing situations and take on additional tasks as needed to support the store and team. Flexibility is key in this position.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Customer Service Experience: The Ideal Candidate For A Store Support Position At The Home Depot Should Have Previous Experience In A Customer-Facing Role. This Can Include Retail, Hospitality, Or Other Service-Oriented Industries.

  • Knowledge Of Home Improvement Products: A Strong Understanding Of The Products Sold At The Home Depot Is Essential For This Role. This Includes Knowledge Of Building Materials, Tools, And Hardware.

  • Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Necessary For A Store Support Job At The Home Depot. This Includes The Ability To Interact With Customers, As Well As Other Team Members And Management.

  • Physical Stamina: This Position May Require Lifting, Bending, And Standing For Long Periods Of Time. Candidates Should Have The Physical Stamina To Handle The Demands Of This Job.

  • Team Player: The Home Depot Values Teamwork And Collaboration. Candidates For A Store Support Position Should Be Able To Work Well With Others And Contribute To A Positive And Productive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Store Support in Santa Monica, CA, USA is $35,000-$50,000 per year. However, this can vary depending on the specific job title, experience level, and the company's size and industry. Some Store Support positions may also include additional benefits such as bonuses, healthcare, and retirement plans.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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