UX Conversational Designer

Welcome to The Home Depot, where we are constantly striving to provide the best possible experience for our customers. As a UX Conversational Designer, you will play a crucial role in shaping the way our customers interact with our brand through conversational interfaces. We are seeking a creative and empathetic individual who can merge the worlds of design and technology to create seamless and intuitive conversational experiences. If you have a passion for understanding user needs and can design conversations that feel natural and human, we want you on our team. Join us and be a part of revolutionizing the way our customers shop and engage with The Home Depot.

1. Develop conversational design strategies that align with the overall brand messaging and customer experience goals of The Home Depot.
2. Collaborate with cross-functional teams including product managers, developers, and data analysts to create and implement conversational designs that meet user needs and business objectives.
3. Define user personas and conduct user research to understand customer needs and preferences.
4. Design conversational flows that are intuitive, user-friendly, and reflect human-like interactions.
5. Continuously iterate and improve conversational designs based on user feedback and data analysis.
6. Stay up-to-date with industry trends and best practices in conversational design, and proactively suggest new ideas and approaches.
7. Conduct A/B testing and use data-driven insights to optimize conversational experiences.
8. Work closely with developers to ensure seamless integration and functionality of conversational interfaces.
9. Create and maintain design documentation, including conversation maps, user flows, and design specifications.
10. Act as a subject matter expert on conversational design and provide guidance to other team members.
11. Collaborate with customer service and support teams to ensure consistency and accuracy in conversational responses.
12. Ensure all conversational designs adhere to brand guidelines and maintain a high level of quality and consistency.
13. Participate in meetings and presentations to communicate design concepts and gather feedback from stakeholders.
14. Continuously monitor and evaluate the performance of conversational interfaces and make recommendations for improvements.
15. Contribute to the overall success of the conversational design team by sharing knowledge and expertise, and fostering a collaborative and innovative work environment.

According to JobzMall, the average salary range for a UX Conversational Designer in Atlanta, GA, USA is between $85,000 and $120,000 per year. This can vary depending on factors such as experience, skills, and the specific company or industry the designer is working in.

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.