
Customer Service Representative
The Senior Customer Service Representative (CSR) will support Resident Services as a subject matter expert in all three of its primary functions, including Customer Care, Maintenance Service Requests, and Renewals. The Senior CSR will lead by example and assist the department leads and management in the overall supervisory aspects of Resident Services including quality assurance and training. In Addition, the Senior CSR is expected to continue to handle the normal day to day responsibilities of a Customer Service Representative.
High school diploma from an accredited institution.
Provide training and mentoring to new and existing customer service representatives
MS Excel
Fair Housing laws and requirements
MS Word
Record Keeping Skills
Customer-service orientation
Communication
Dedicated
Energetic
Functions well under Pressure
According to JobzMall, the average salary range for a Customer Service Representative in 50 Prism, Irvine, CA 92618, USA is between $36,000 and $37,000. This is based on the salaries of recently posted jobs in the area. The actual salary may vary depending on the experience and qualifications of the applicant.
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With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.

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