The Irvine Company

Customer Service Representative

The Irvine Company

50 Prism, Irvine, CA 92618, USA
Full-TimeDepends on ExperienceSenior LevelHigh school or equivalent
Job Description

The Senior Customer Service Representative (CSR) will support Resident Services as a subject matter expert in all three of its primary functions, including Customer Care, Maintenance Service Requests, and Renewals. The Senior CSR will lead by example and assist the department leads and management in the overall supervisory aspects of Resident Services including quality assurance and training. In Addition, the Senior CSR is expected to continue to handle the normal day to day responsibilities of a Customer Service Representative.

Where is this job?
This job is located at 50 Prism, Irvine, CA 92618, USA
Job Qualifications
  • High school diploma from an accredited institution.

  • Provide training and mentoring to new and existing customer service representatives

Required Skills
  • MS Excel

  • Fair Housing laws and requirements

  • MS Word

  • Record Keeping Skills

  • Customer-service orientation

Soft Skills
  • Communication

  • Dedicated

  • Energetic

  • Functions well under Pressure

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in 50 Prism, Irvine, CA 92618, USA is between $36,000 and $37,000. This is based on the salaries of recently posted jobs in the area. The actual salary may vary depending on the experience and qualifications of the applicant.

Additional Information
The Irvine Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 6th, 2022
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About The Irvine Company

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.

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