The North Face

Sales Associate

The North Face

Birmingham, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The North Face is looking for an experienced and highly motivated Sales Associate to join our team. We are looking for a passionate individual who is eager to grow and develop their sales skills and knowledge of clothing and outdoor gear. The ideal candidate should demonstrate strong customer service and communication skills, as well as an enthusiasm for outdoor recreation. To be successful in this role, you will need to possess a minimum of two years of previous sales experience in a retail environment, as well as a familiarity with outdoor apparel and gear. You must be highly organized, efficient, and able to prioritize tasks in a busy environment. Additionally, you should be able to remain calm under pressure and be able to effectively handle customer inquiries and complaints. If you are an outgoing, positive individual who is excited to join a dynamic team, then we want to hear from you!

Responsibilities:

  1. Provide excellent customer service and build customer relationships.
  2. Effectively handle customer inquiries and complaints.
  3. Demonstrate knowledge of outdoor apparel and gear.
  4. Utilize sales techniques to increase sales and customer satisfaction.
  5. Maintain a high level of organization and efficiency in a busy environment.
  6. Assist customers in selecting items that best meet their needs.
  7. Ensure customer satisfaction through follow-up calls and surveys.
  8. Maintain inventory and order stock as needed.
  9. Track sales data and analyze trends.
  10. Participate in team meetings and store events.
Where is this job?
This job is located at Birmingham, UK
Job Qualifications
  • Ability To Work In A Team Environment

  • Knowledge Of Outdoor Apparel And Gear

  • Ability To Work Flexible Hours

  • Excellent Customer Service

  • Strong Communication Skills

  • Basic Computer Proficiency

  • Ability To Lift Up To Pounds

  • Multitasking Skills

Required Skills
  • Networking

  • Communication

  • Product knowledge

  • Multitasking

  • Interpersonal skills

  • Problem Solving

  • Negotiation

  • customer service

  • Merchandising

  • Computer proficiency

  • Organization

  • Motivation

  • Upselling

  • Sales Techniques

  • Closing Sales

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Birmingham, UK is £14,000 - £25,000 per year. The salary range can vary depending on a variety of factors such as the size of the company, the experience and qualifications of the individual, and the industry.

Additional Information
The North Face is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 27th, 2023
Apply BeforeMay 22nd, 2025
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About The North Face

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.

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