The North Face

Sales Associate

The North Face

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At The North Face, we’re looking for a motivated and customer-focused Sales Associate who can bring their enthusiasm for outdoor apparel and accessories to our team. Our ideal candidate will have a passion for the outdoors and experience providing excellent customer service. This position requires excellent communication, sales, and organizational skills, the ability to work independently and collaboratively, and a commitment to customer satisfaction. As a Sales Associate at The North Face, you’ll be responsible for helping customers find the right products to meet their needs while providing an exceptional shopping experience. Your enthusiasm and dedication will be essential to helping us reach our sales goals and create a memorable experience for our customers.

Responsibilities:

  1. Greet and engage customers upon entering the store and provide a positive and friendly shopping experience.
  2. Assist customers in selecting the appropriate apparel and accessories to meet their needs.
  3. Provide knowledge and advice on product features, benefits, and quality.
  4. Promote sales and ensure the store meets its sales goals.
  5. Maintain a clean and organized store environment.
  6. Process customer transactions and ensure accuracy of all sales records.
  7. Respond to customer inquiries and address complaints in a professional manner.
  8. Cross-sell products and services to increase customer satisfaction.
  9. Uphold store policies and procedures.
  10. Support other team members and collaborate on projects.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task

  • Strong Interpersonal Skills

  • Knowledge Of The North Face Products

  • Ability To Work Independently

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Use A Cash Register

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Product knowledge

  • Attention to detail

  • Brand Knowledge

  • Negotiation

  • customer service

  • Merchandising

  • Cash Handling

  • Problem-Solving

  • Multi-tasking

  • Persuasion

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • self-motivation

  • flexibility

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Sales Associate in Portland, OR, USA is $25,747 to $46,912 per year. This range is based on the salaries of Sales Associates in the Portland area who have been reported by anonymous users.

Additional Information
The North Face is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 27th, 2023
Apply BeforeMay 22nd, 2025
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About The North Face

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.

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