The University of Kansas Health System

Kansas City, KS, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Patient Greeter at The University of Kansas Health System, you will be the first point of contact for patients and visitors entering the hospital. You will create a welcoming and professional environment by providing assistance with directions, answering questions, and addressing concerns. You will need to have a friendly and welcoming presence, with an understanding of the importance of excellent customer service. We are looking for an individual who is highly organized and focused, with a strong commitment to customer service and patient satisfaction. The ideal candidate will have a positive attitude and be able to work independently as well as part of a team. If this sounds like you, then we'd love to hear from you!

Responsibilities:

  • Greeting patients and visitors as they enter the hospital, providing directions and answering questions.
  • Maintaining a professional and welcoming atmosphere in the hospital.
  • Assisting patients and visitors with navigating the hospital and locating their destination.
  • Responding to inquiries, addressing concerns, and providing customer service as needed.
  • Working independently and as part of a team to ensure the highest level of patient satisfaction.
  • Remaining organized and focused on tasks.
  • Utilizing strong interpersonal and communication skills.
  • Demonstrating a positive attitude and friendly demeanor.
Where is this job?
This job is located at Kansas City, KS, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Strong Interpersonal Communication Skills

  • Friendly Demeanor

  • Ability To Maintain Confidentiality

  • Knowledge Of Healthcare Procedures And Protocols

  • Basic Computer Literacy

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Interpersonal skills

  • Conflict Resolution

  • customer service

  • Patient care

  • Teamwork

  • Organization

  • Problem-Solving

  • Punctuality

  • Professionalism

  • Computer Literacy

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Greeter in Kansas City, KS, USA is $19,000 to $29,000 per year. This range is based on the salary data from various sources, such as job postings and surveys.

Additional Information
The University of Kansas Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 3rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About The University of Kansas Health System

The University of Kansas Health System, commonly known as KU Med and formerly known as The University of Kansas Hospital, is a nonprofit, academic medical center located in Kansas City, Kansas, United States, with branch hospitals and education centers in Topeka, Kansas, Great Bend, Kansas, and Lawrence, Kansas. It is the region's only nationally verified Level I Trauma Center. In 1998, it became an independent entity that receives no funding from the state of Kansas. The hospital is affiliated with the University of Kansas Medical Center, which comprises the schools of medicine, nursing and allied health. The University of Kansas Health System combines education, research and patient care. Physicians represent more than 200 specialties.

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