Field Applications Engineer III
Welcome to Thermo Fisher Scientific, a global leader in the field of scientific research and innovation. We are currently seeking a highly skilled and experienced Field Applications Engineer III to join our dynamic team. As a Field Applications Engineer, you will play a crucial role in providing technical support and expertise to our customers, ensuring the success of our cutting-edge products. If you are a self-motivated, customer-focused individual with a strong background in engineering and a passion for problem-solving, we encourage you to apply for this exciting opportunity. Join us in our mission to enable our customers to make the world healthier, cleaner, and safer.
- Provide technical support and expertise to customers on Thermo Fisher Scientific products and services.
- Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
- Conduct on-site visits and demonstrations to showcase Thermo Fisher Scientific products and capabilities.
- Troubleshoot and resolve technical issues for customers, utilizing strong problem-solving skills and knowledge of engineering principles.
- Train and educate customers on the proper use and maintenance of Thermo Fisher Scientific products, ensuring optimal performance and customer satisfaction.
- Collaborate with cross-functional teams to develop and implement innovative solutions for customers.
- Stay updated on industry trends and advancements, and communicate relevant information to customers and internal teams.
- Travel to customer sites as needed, providing support and ensuring customer satisfaction.
- Prepare technical reports, presentations, and documentation to support customer interactions.
- Act as a subject matter expert for Thermo Fisher Scientific products, providing insights and recommendations for product improvements and enhancements.
- Conduct market research and analysis to identify customer needs and inform product development strategies.
- Adhere to company policies and procedures, ensuring all customer interactions are conducted with integrity and professionalism.
- Collaborate with sales teams to support business development efforts and drive revenue growth.
- Continuously seek opportunities to improve processes and customer experience, proactively identifying and addressing potential issues.
Bachelor's Degree In Engineering Or Related Field, Preferably In Electrical Or Mechanical Engineering.
Minimum Of 5 Years Of Experience In A Customer-Facing Technical Role, Preferably As A Field Applications Engineer.
Strong Technical Knowledge And Experience In The Use And Troubleshooting Of Scientific Instruments And Equipment.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Present Technical Information To Customers And Internal Teams.
Proven Track Record Of Successfully Managing And Executing Complex Projects, With A Strong Attention To Detail And Ability To Meet Tight Deadlines.
Communication Skills
Project Management
Data Analysis
Time Management
Product knowledge
Analytical Thinking
Customer Support
Team collaboration
Problem-Solving
Technical Expertise
Training And Education
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Field Applications Engineer III in California, USA is $120,000-$150,000 per year. This may vary depending on the specific company, location, and level of experience of the individual.
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Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.
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