User Communications Coordinator

The Coordinator will work closely with our User Communications Strategy Manager to ensure our users receive timely, valuable communication. In this role, you'll not only help create and execute scaled systems that allow us to share information with our growing user base, but will also communicate directly with TikTok users on platforms including the Help Center. Write and review user-facing copy for accuracy, clarity, consistency, completeness and compliance. Compile and distribute highly detailed planning documents and/or regular reports. Facilitate and quickly manage day-to-day escalations and troubleshooting of issues. Collaborate with cross-functional teams including Content, Partnerships, Marketing, UX Writing and Product to help improve operational workflows.

According to JobzMall, the average salary range for a User Communications Coordinator in 151 W 42nd St, New York, NY 10036, USA is $44,000 to $61,000 per year. This range is based on the average salary for a User Communications Coordinator in the area, and is subject to change depending on the experience level of the individual and other factors such as location and the company for which the individual is employed.

TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.