
User Support Associate Bilingual, French
At Tik Tok, our mission is to bring joy to the world. As a User Support Associate Bilingual, French, you will be at the forefront of this mission. You will be the primary point of contact for our French-speaking users, and you will provide them with world-class service and support.This is an excellent opportunity to join a fast-paced, innovative, and collaborative team. We are looking for an enthusiastic, customer-focused individual with a great attitude, excellent communication skills, and a keen eye for detail. In addition to the ability to speak and write in both French and English, you will also need a degree in a related field or an equivalent combination of education and experience. You should also have a good working knowledge of customer service software, as well as of social media platforms.If this sounds like you, we want to hear from you!
Excellent Communication Skills
Experience With Tiktok Or Other Social Media Platforms
Technical Aptitude
Problem-Solving Abilities
Bilingual
French/English
Customer Service Experience
Knowledge Of Computer Hardware And Software
Experience In A Customer Support Role
Troubleshooting
Communication
Multitasking
Bilingual
Technical
French
Patience
Problem-Solving
TikTok
Adaptability
Organizational
Interpersonal
Attention-To-Detail
Time-Management
Customer-Service
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a User Support Associate Bilingual, French in Los Angeles, CA, USA is between $47,000 and $64,000 per year. The salary range may vary depending on experience, qualifications, and other factors.
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TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.

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