Tik Tok

User Support Associate Bilingual, French

Tik Tok

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Tik Tok, our mission is to bring joy to the world. As a User Support Associate Bilingual, French, you will be at the forefront of this mission. You will be the primary point of contact for our French-speaking users, and you will provide them with world-class service and support.This is an excellent opportunity to join a fast-paced, innovative, and collaborative team. We are looking for an enthusiastic, customer-focused individual with a great attitude, excellent communication skills, and a keen eye for detail. In addition to the ability to speak and write in both French and English, you will also need a degree in a related field or an equivalent combination of education and experience. You should also have a good working knowledge of customer service software, as well as of social media platforms.If this sounds like you, we want to hear from you!

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Experience With Tiktok Or Other Social Media Platforms

  • Technical Aptitude

  • Problem-Solving Abilities

  • Bilingual

  • French/English

  • Customer Service Experience

  • Knowledge Of Computer Hardware And Software

  • Experience In A Customer Support Role

Required Skills
  • Troubleshooting

  • Communication

  • Multitasking

  • Bilingual

  • Technical

  • French

  • Patience

  • Problem-Solving

  • TikTok

  • Adaptability

  • Organizational

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

  • Customer-Service

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a User Support Associate Bilingual, French in Los Angeles, CA, USA is between $47,000 and $64,000 per year. The salary range may vary depending on experience, qualifications, and other factors.

Additional Information
Tik Tok is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 24th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Tik Tok

TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.

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