TJX Companies

Retail Merchandise Associate

TJX Companies
Santa Clarita, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to TJX Companies, where we pride ourselves on providing customers with an unbeatable shopping experience. As a Retail Merchandise Associate, you will play a crucial role in maintaining our high standards of excellence by ensuring our merchandise is displayed and stocked to perfection. We are seeking a dedicated and detail-oriented individual with a passion for retail and a strong understanding of customer service. If you are a team player with a keen eye for organization and a commitment to delivering exceptional service, then we want you on our team!

  1. Greet and welcome customers to the store with a positive and friendly attitude.
  2. Maintain a thorough understanding of our merchandise and its location within the store.
  3. Ensure all merchandise is properly displayed and stocked according to company standards.
  4. Use effective merchandising techniques to optimize sales and enhance the customer experience.
  5. Assist customers in locating desired products and provide recommendations when needed.
  6. Handle customer inquiries and concerns in a professional and timely manner.
  7. Maintain a clean and organized sales floor, including restocking and folding merchandise.
  8. Process customer transactions accurately and efficiently.
  9. Collaborate with team members to achieve sales goals and provide exceptional customer service.
  10. Continuously monitor inventory levels and communicate any discrepancies to management.
  11. Stay up-to-date on current promotions, sales, and company policies.
  12. Adhere to all company safety and security protocols.
  13. Proactively seek out opportunities to improve the customer experience and share ideas with management.
  14. Assist in other duties as assigned by management to ensure the overall success of the store.
Where is this job?
This job is located at Santa Clarita, CA, USA
Job Qualifications

  • Strong Knowledge Of Retail Industry: A Successful Retail Merchandise Associate At Tjx Companies Must Have A Solid Understanding Of The Retail Industry, Including Current Trends, Customer Behavior, And Competitor Analysis.

  • Excellent Communication Skills: This Role Requires Frequent Interaction With Customers, Vendors, And Other Team Members. Therefore, Strong Verbal And Written Communication Skills Are Essential For Effective Collaboration And Customer Service.

  • Attention To Detail: As A Retail Merchandise Associate, Attention To Detail Is Crucial In Maintaining Accurate Inventory Records, Organizing Merchandise Displays, And Ensuring Pricing And Labeling Accuracy.

  • Ability To Work In A Fast-Paced Environment: Tjx Companies Operates In A Fast-Paced, High-Volume Retail Environment. The Ideal Candidate Should Be Able To Handle Multiple Tasks Simultaneously, Prioritize Tasks, And Work Efficiently Under Pressure.

  • Customer-Focused Mindset: At Tjx Companies, Delivering Exceptional Customer Service Is A Top Priority. A Retail Merchandise Associate Should Have A Customer-Focused Mindset, Be Able To Anticipate Customer Needs, And Provide A Positive Shopping Experience.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Visual merchandising

  • Teamwork

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Merchandise Associate in Santa Clarita, CA, USA is $27,000 - $40,000 per year. This may vary based on factors such as experience, skills, and the specific company or industry the associate is working in. Some employers may also offer additional benefits and bonuses.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 12th, 2024
Apply BeforeMay 22nd, 2025
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About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

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