At Tory Burch, we are looking for an outstanding Support Supervisor to join our team and help us provide exceptional customer service experiences. We are passionate about our mission to create beautiful products and experiences that spark joy, and our Support Supervisor will be integral to achieving this.The ideal candidate is a service-oriented professional with a team-oriented attitude, great organizational skills, and the ability to anticipate customer needs. They should be a great communicator and problem-solver, with the ability to manage a team of customer service representatives and oversee the day-to-day operations of the customer service department.We are seeking someone who can bring a positive, energetic presence to our team and lead with an appreciation of diversity, a commitment to excellence, and an understanding of the value of superior customer service. If this sounds like you, please apply today!
Excellent Communication Skills
Customer Service Experience
Ability To Multitask
Strong Leadership
Problem Solving Abilities
Proficiency With Microsoft Office
Ability To Handle Stressful Situations
Experience Managing Teams
Budgeting
Documentation
Training
Networking
Communication
Employee Relations
Scheduling
Leadership
Conflict Resolution
customer service
Quality Control
Organization
Problem-Solving
Delegation
Analyzing
Communication
Interpersonal
Leadership
Time management
creativity
Organization
Analytical Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Supervisor in Palo Alto, CA, USA is $77,977 - $114,553. The salary depends on the experience and qualifications of the individual.
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Tory Burch is an American luxury brand that offers beautiful, timeless pieces, founded in 2004 in New York City. Tory, the fashion designer and inspiration behind the brand, draws from her parents’ effortless style, as well as her extensive travels and passion for art, interiors, and global women's issues. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home decor, and beauty products.
The company culture of Tory Burch is rooted in the guiding principle of empowering women, which underpins the design philosophy and drives the work of the Tory Burch Foundation. The company began with a small boutique on Elizabeth Street in Manhattan, and has since grown into a global business with over 350 boutiques across North America, Europe, the Middle East, Latin America, Asia, and Australia. The brand is also available at over 3,000 department and specialty stores worldwide.

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