Tory Burch

Support Supervisor

Tory Burch

Palo Alto, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Tory Burch, we are looking for an outstanding Support Supervisor to join our team and help us provide exceptional customer service experiences. We are passionate about our mission to create beautiful products and experiences that spark joy, and our Support Supervisor will be integral to achieving this.The ideal candidate is a service-oriented professional with a team-oriented attitude, great organizational skills, and the ability to anticipate customer needs. They should be a great communicator and problem-solver, with the ability to manage a team of customer service representatives and oversee the day-to-day operations of the customer service department.We are seeking someone who can bring a positive, energetic presence to our team and lead with an appreciation of diversity, a commitment to excellence, and an understanding of the value of superior customer service. If this sounds like you, please apply today!

Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Customer Service Experience

  • Ability To Multitask

  • Strong Leadership

  • Problem Solving Abilities

  • Proficiency With Microsoft Office

  • Ability To Handle Stressful Situations

  • Experience Managing Teams

Required Skills
  • Budgeting

  • Documentation

  • Training

  • Networking

  • Communication

  • Employee Relations

  • Scheduling

  • Leadership

  • Conflict Resolution

  • customer service

  • Quality Control

  • Organization

  • Problem-Solving

  • Delegation

  • Analyzing

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Organization

  • Analytical Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Supervisor in Palo Alto, CA, USA is $77,977 - $114,553. The salary depends on the experience and qualifications of the individual.

Additional Information
Tory Burch is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 11th, 2023
Apply BeforeMay 22nd, 2025
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About Tory Burch

Tory Burch is an American luxury brand that offers beautiful, timeless pieces, founded in 2004 in New York City. Tory, the fashion designer and inspiration behind the brand, draws from her parents’ effortless style, as well as her extensive travels and passion for art, interiors, and global women's issues. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home decor, and beauty products.

The company culture of Tory Burch is rooted in the guiding principle of empowering women, which underpins the design philosophy and drives the work of the Tory Burch Foundation. The company began with a small boutique on Elizabeth Street in Manhattan, and has since grown into a global business with over 350 boutiques across North America, Europe, the Middle East, Latin America, Asia, and Australia. The brand is also available at over 3,000 department and specialty stores worldwide.

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