Field Service Administrative Assistant II
Are you an organized and detail-oriented individual looking for a challenging and fast-paced role? Do you excel in administrative tasks and have a passion for providing excellent customer service? Toshiba is seeking a Field Service Administrative Assistant II to join our dynamic team. As a global leader in technology and innovation, we are searching for a talented individual to provide administrative support to our field service team. If you have a strong work ethic, excellent communication skills, and the ability to thrive in a constantly evolving environment, we want to hear from you!
- Provide administrative support to the field service team, including but not limited to scheduling appointments, organizing travel arrangements, and maintaining accurate records.
- Serve as the main point of contact for all customer inquiries and requests, ensuring excellent customer service at all times.
- Maintain and update various databases and spreadsheets related to field service activities.
- Collaborate with team members to ensure efficient and timely completion of tasks and projects.
- Monitor and track service orders and ensure timely delivery and completion.
- Assist in the preparation and distribution of reports and presentations for management and clients.
- Act as a liaison between the field service team and other departments within the company.
- Proactively identify and address any issues or challenges that may arise, and escalate to the appropriate parties as needed.
- Maintain confidentiality of sensitive information and adhere to company policies and procedures.
- Continuously seek opportunities to improve processes and procedures to increase efficiency and productivity within the department.
Proficient In Microsoft Office Suite: The Field Service Administrative Assistant Ii Should Have Advanced Knowledge Of Microsoft Word, Excel, And Powerpoint To Create Reports, Presentations, And Other Documents As Needed.
Strong Organizational And Time-Management Skills: This Position Involves Managing A Busy Schedule, Maintaining Records, And Coordinating With The Field Service Team. The Ideal Candidate Should Be Able To Prioritize Tasks Effectively And Keep Track Of Multiple Projects Simultaneously.
Excellent Communication Skills: The Field Service Administrative Assistant Ii Will Be The Main Point Of Contact For The Field Service Team And Should Possess Exceptional Written And Verbal Communication Skills To Effectively Relay Information And Instructions.
Experience In Administrative Support: Previous Experience In An Administrative Support Role Is Essential For This Position. The Candidate Should Be Familiar With Handling Administrative Tasks Such As Scheduling Appointments, Managing Calendars, And Maintaining Records.
Knowledge Of Office Equipment And Procedures: The Field Service Administrative Assistant Ii Should Be Familiar With Standard Office Equipment Such As Copiers, Printers, And Fax Machines. They Should Also Have A Good Understanding Of Office Procedures And Be Able To Troubleshoot Any Technical Issues That May Arise.
Data Entry
Communication
Time Management
Technical Support
Scheduling
Multitasking
Attention to detail
Organizational Skills
customer service
Office Management
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Administrative Assistant II in Houston, TX, USA is between $42,000 and $55,000 per year. This salary range may vary depending on factors such as the company, experience level, and job responsibilities. Additionally, bonuses and benefits may also impact the overall salary for this position.
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Toshiba Corporation is a Japanese multinational conglomerate headquartered in Tokyo, Japan. Its diversified products and services include information technology and communications equipment and systems, electronic components and materials, power systems, industrial and social infrastructure systems, consumer electronics, home appliances, medical equipment, office equipment, as well as lighting and logistics.
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