Sales and Service Coordinator

We are seeking a driven and customer-focused Sales and Service Coordinator to join our team at Toshiba. As a key member of our sales and service department, you will play a crucial role in ensuring our clients receive top-notch service and support. This position requires excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer experiences. If you are a self-motivated individual with a knack for sales and a relentless drive to provide unparalleled service, we want you on our team!

1. Act as the primary point of contact for all customer inquiries and requests, providing timely and efficient responses to ensure customer satisfaction.
2. Collaborate with sales team to develop and maintain strong relationships with existing and potential customers, and identify new sales opportunities.
3. Manage and maintain accurate customer records and sales data in order to track customer interactions and sales progress.
4. Coordinate and schedule service appointments and ensure timely resolution of customer issues or concerns.
5. Proactively follow up with customers to ensure satisfaction and identify potential areas for improvement.
6. Assist in the preparation of sales proposals, contracts, and other documentation as needed.
7. Maintain a deep understanding of Toshiba's products and services, and effectively communicate their features and benefits to customers.
8. Provide sales support by conducting product demonstrations, presentations, and training sessions for customers.
9. Collaborate with cross-functional teams such as marketing and product development to gather customer feedback and contribute to the improvement of products and services.
10. Keep up-to-date with industry trends and competitor activities to inform sales and service strategies.
11. Identify and implement process improvements to enhance the efficiency and effectiveness of the sales and service department.
12. Meet and exceed sales targets and customer satisfaction goals set by the company.
13. Comply with all company policies and procedures, and ensure ethical and professional conduct at all times.

According to JobzMall, the average salary range for a Sales and Service Coordinator in San Diego, CA, USA is between $45,000 and $55,000 per year. However, this can vary depending on the specific company, industry, and experience level of the individual. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research the specific job and company to get a more accurate salary range.

Toshiba Corporation is a Japanese multinational conglomerate headquartered in Tokyo, Japan. Its diversified products and services include information technology and communications equipment and systems, electronic components and materials, power systems, industrial and social infrastructure systems, consumer electronics, home appliances, medical equipment, office equipment, as well as lighting and logistics.