Analytics, Retention, Data Governance Summer Intern

Work on various reporting and analytical projects with the Voice of the Customer (VOC) and the Guest Experience and Retention Analytics teams. Contribute to various Customer Experience (CX) initiatives for gathering and synthesizing feedback related to dealership experience, product experience, call center, and employee engagement. Manage the development of Customer Journey models to measure consumer loyalty and engagement throughout the different ownership phases including shopping, buying, & ownership (service). Develop launch strategies for the New Customer Survey program and a New Loyalty/Retention and Engagement platform to raise awareness, educate the Regions/Private Distributors and dealers, drive adoption to ultimately ensure a smooth rollout. Build dashboards and other streamlined reporting solutions using BI tools including but not limited to Alteryx and Tableau to support the department goal of providing more self-service analytics to our customers (Regions/Private Distributors & dealers).

According to JobzMall, the average salary range for a Analytics, Retention, Data Governance Summer Intern in 6565 Headquarters Dr, Plano, TX 75024, USA is around $15 to $20 per hour depending on experience and qualifications. This range may vary depending on the company, the location, and the specific role.

Toyota Industries Corp. engages in the manufacture and sale of automobiles and industrial machines. It operates through the following segments: Automobile, Material Handling Equipment, Logistics, and Textile Machinery.