Toyota

Information Technology Support Specialist

Toyota

Erlanger, KY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Toyota, a world-renowned company dedicated to providing top-quality vehicles and services to our customers. We are currently seeking an Information Technology Support Specialist to join our team and help us continue to deliver exceptional technology solutions. As an IT Support Specialist, you will play a crucial role in maintaining and improving our technology systems to ensure smooth operations across our organization. We are looking for a tech-savvy individual with a passion for problem-solving and a strong customer service mindset. If you have a proven track record in IT support and are ready to take on new challenges in a dynamic and innovative environment, we would love to hear from you.

  1. Provide technical support to all employees within the organization, including troubleshooting hardware and software issues, setting up new devices and accounts, and resolving network and connectivity problems.
  2. Maintain and monitor all IT systems, including servers, networks, and databases, to ensure their proper functioning and identify and troubleshoot any potential issues.
  3. Collaborate with other IT team members to implement and maintain new technology solutions and upgrades that meet the organization's needs and goals.
  4. Respond promptly to all IT support requests and inquiries, providing timely and effective solutions to minimize disruption to business operations.
  5. Maintain accurate records of all IT-related activities, including support requests, system changes, and hardware and software inventory.
  6. Train and educate employees on how to use new technology and systems, and provide ongoing support and guidance to ensure efficient and effective use of technology.
  7. Stay up-to-date with emerging technologies and industry developments to make recommendations for improving current systems and processes.
  8. Adhere to all company policies and procedures related to IT security, including data privacy and confidentiality.
  9. Collaborate with external vendors and service providers to resolve technical issues and implement new solutions.
  10. Maintain a positive and professional attitude when interacting with all employees and provide exceptional customer service and support.
Where is this job?
This job is located at Erlanger, KY, USA
Job Qualifications
  • Strong Communication And Customer Service Skills.

  • Bachelor's Degree In Information Technology, Computer Science, Or A Related Field.

  • 2-3 Years Of Experience In Technical Support Or A Similar Role, Preferably In The Automotive Industry.

  • Extensive Knowledge Of Hardware, Software, And Network Troubleshooting.

  • Familiarity With Toyota's It Systems And Processes Is Preferred.

Required Skills
  • Troubleshooting

  • Database Management

  • customer service

  • Network troubleshooting

  • Technical Documentation

  • Software Installation

  • Data Backup

  • Security Management

  • Hardware Maintenance

  • System Upgrades

  • Mobile Device Support

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Information Technology Support Specialist in Erlanger, KY, USA is between $40,000 to $60,000 per year. However, this can vary based on factors such as experience, education, and specific job responsibilities. Additionally, salaries may also differ between different companies and industries in the same location.

Additional Information
Toyota is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeMay 22nd, 2025
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About Toyota

Toyota Industries Corp. engages in the manufacture and sale of automobiles and industrial machines. It operates through the following segments: Automobile, Material Handling Equipment, Logistics, and Textile Machinery.

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