Information Technology Support Specialist

Welcome to Toyota, a global leader in the automotive industry. We are seeking a highly skilled and motivated Information Technology Support Specialist to join our innovative team. As a part of our IT department, you will play a crucial role in providing technical support and troubleshooting for our employees. We are looking for someone with a passion for technology and a strong understanding of various systems and software. If you are a problem-solver with excellent communication skills and a customer-service mindset, we invite you to apply for this exciting opportunity at Toyota.

1. Provide high-quality technical support to all employees, ensuring timely resolution of any IT-related issues.
2. Troubleshoot and resolve hardware, software, and network problems for all company devices, including computers, printers, and mobile devices.
3. Install and configure new hardware and software, including updates and patches, to ensure optimal performance and functionality.
4. Collaborate with other IT team members to maintain and improve existing systems and infrastructure.
5. Proactively identify potential technical issues and implement solutions to prevent or minimize downtime for employees.
6. Communicate technical information in a clear and understandable manner to non-technical employees.
7. Train and educate employees on using various systems and software to increase efficiency and productivity.
8. Maintain accurate records of IT support requests, resolutions, and equipment inventory.
9. Stay up-to-date with industry trends and advancements in technology to suggest and implement improvements to current systems.
10. Provide exceptional customer service to all employees, ensuring their IT needs are met in a timely and efficient manner.
11. Adhere to all company IT policies and procedures, including security protocols, to protect company data and assets.
12. Collaborate with external vendors and service providers to resolve complex technical issues.
13. Participate in IT projects and initiatives, providing technical expertise and support as needed.
14. Continuously improve personal technical skills and knowledge through training and professional development opportunities.
15. Maintain a positive and professional attitude while representing Toyota and its values.

According to JobzMall, the average salary range for a Information Technology Support Specialist in Louisville, KY, USA is $45,000 to $65,000 per year. This may vary depending on the specific company, experience level, and other factors such as education and certifications.

Toyota Industries Corp. engages in the manufacture and sale of automobiles and industrial machines. It operates through the following segments: Automobile, Material Handling Equipment, Logistics, and Textile Machinery.