Toyota

Information Technology Support Specialist

Toyota

Plano, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the world of Toyota, where innovation and technology converge to create the ultimate driving experience. We are currently seeking a dynamic and tech-savvy individual to join our team as an Information Technology Support Specialist. In this role, you will have the opportunity to work with cutting-edge technology and play a crucial role in ensuring the smooth operation of our IT infrastructure. We are looking for someone with a passion for technology and a drive to solve complex problems. If you have a strong technical background and a desire to be a part of a forward-thinking company, we want to hear from you!

  1. Provide technical support: The IT Support Specialist will be responsible for providing technical support to all employees within the company, including troubleshooting hardware and software issues, setting up new devices, and resolving any technical problems that may arise.
  2. Maintain IT infrastructure: This role will involve monitoring and maintaining the company's IT infrastructure, including servers, networks, and applications. This includes performing regular maintenance tasks to ensure smooth operation and identifying and addressing any potential issues.
  3. Implement new technology: As an IT Support Specialist at Toyota, you will have the opportunity to work with cutting-edge technology and play a key role in implementing new systems and processes to improve efficiency and productivity.
  4. Train and educate employees: It will be the responsibility of the IT Support Specialist to train and educate employees on how to properly use technology and software, as well as provide ongoing support and guidance as needed.
  5. Troubleshoot and resolve issues: The IT Support Specialist will be responsible for troubleshooting and resolving any technical issues that may arise, including identifying the root cause of problems and implementing solutions to prevent future occurrences.
  6. Stay up-to-date with technology: It will be the responsibility of the IT Support Specialist to stay informed and up-to-date with the latest technology trends and advancements, in order to continuously improve the company's IT infrastructure and processes.
  7. Collaborate with team members: This role will require collaborating with other IT team members to ensure the smooth operation of the company's IT systems and to provide support and assistance when needed.
  8. Maintain documentation: The IT Support Specialist will be responsible for maintaining accurate and up-to-date documentation of IT systems, processes, and procedures to ensure consistency and efficiency in IT operations.
  9. Ensure data security: It is crucial for the IT Support Specialist to maintain data security and confidentiality, including implementing and monitoring security measures to protect the company's data and systems.
  10. Provide excellent customer service: The IT Support Specialist will be the first point of contact for all IT related inquiries and must
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Excellent Problem-Solving And Troubleshooting Skills

  • Bachelor's Degree In Information Technology, Computer Science, Or Related Field

  • Minimum Of 2 Years Of Experience In A Technical Support Role, Preferably In The Automotive Industry

  • Strong Knowledge Of Computer Hardware, Software, And Networking Systems

  • Ability To Communicate Technical Information Effectively To Non-Technical Users And Work Well In A Team Environment.

Required Skills
  • Communication Skills

  • Troubleshooting

  • Data Analysis

  • Time Management

  • customer service

  • Technical

  • Problem-Solving

  • Security protocols

  • Network maintenance

  • Software Installation

  • Hardware Repair

  • System Updates

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Information Technology Support Specialist in Plano, TX, USA is between $45,000 and $80,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Toyota is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeMay 22nd, 2025
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About Toyota

Toyota Industries Corp. engages in the manufacture and sale of automobiles and industrial machines. It operates through the following segments: Automobile, Material Handling Equipment, Logistics, and Textile Machinery.

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