Travelers

Claim Rep Trainee, Outside Property

Travelers

Silver Spring, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking to start a career in the insurance industry? Join our team at Travelers as a Claim Representative Trainee for Outside Property. In this role, you will have the opportunity to learn and develop the skills necessary to become a successful claim professional while providing exceptional customer service to our clients. We are seeking motivated individuals with a strong work ethic and excellent communication skills. If you are a team player who is eager to learn and grow, we want to hear from you!

  1. Learn and understand the policies and procedures of the insurance industry.
  2. Develop the necessary skills and knowledge to become a successful claim professional.
  3. Provide exceptional customer service to clients by promptly addressing their needs and concerns.
  4. Conduct thorough investigations and evaluations of property damage claims.
  5. Document and report on all findings and progress of claims.
  6. Work closely with team members and mentors to gain knowledge and experience in the field.
  7. Communicate effectively with clients, colleagues, and other stakeholders.
  8. Keep up-to-date with industry regulations and changes in policies.
  9. Adhere to company standards and guidelines.
  10. Prioritize and manage a high volume of claims efficiently.
  11. Collaborate with other departments and external parties, such as contractors and attorneys, to resolve claims.
  12. Maintain accurate and detailed records of all claim activities.
  13. Continuously strive to improve skills and knowledge through professional development opportunities.
  14. Demonstrate a strong work ethic and commitment to providing excellent service.
  15. Embrace a team-oriented approach and contribute to a positive and collaborative work environment.
  16. Represent the company in a professional and ethical manner at all times.
  17. Act with empathy and understanding towards clients, especially during times of stress and uncertainty.
  18. Uphold the company's values and promote a positive image in the community.
  19. Meet or exceed performance goals and expectations.
  20. Embody a strong commitment to learning and growing within the insurance industry.
Where is this job?
This job is located at Silver Spring, MD, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Analytical And Problem-Solving Skills

  • Bachelor's Degree In A Relevant Field Such As Business, Finance Or Insurance

  • Ability To Work Independently And Handle Multiple Tasks Simultaneously

  • Prior Experience In Customer Service Or Property Claims Is Preferred But Not Required

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Teamwork

  • Organization

  • Analytical

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Rep Trainee, Outside Property in Silver Spring, MD, USA is $40,000 - $60,000 per year. This may vary depending on factors such as experience, education, and the specific company hiring for the position.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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