Travelers

Claim Rep Trainee, Outside Property

Travelers

Upper Marlboro, MD 20772, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven individual with a passion for providing exceptional customer service? Do you have a strong interest in the insurance industry and a desire to learn and grow within a dynamic organization? If so, we have the perfect opportunity for you! Travelers is seeking a highly motivated Claim Rep Trainee, Outside Property to join our team. In this role, you will have the opportunity to develop the skills and knowledge necessary to become a successful Claims Representative while helping our customers recover from property damage. We are looking for candidates with excellent communication skills, a problem-solving mindset, and a willingness to adapt and learn. Join us and begin your journey towards a rewarding career with one of the leading insurance companies in the nation.

  1. Provide exceptional customer service to clients by promptly responding to inquiries and resolving any issues they may have related to property damage claims.
  2. Learn and understand the insurance industry, company policies and procedures, and state regulations to effectively handle and process claims.
  3. Maintain accurate and detailed records of all claims activities, including communication with customers, vendors, and other parties involved.
  4. Conduct thorough investigations of property damage claims, including site visits, gathering evidence, and analyzing policy coverage.
  5. Negotiate fair and timely settlements with customers, taking into consideration policy coverage, damages, and other relevant factors.
  6. Collaborate with other team members, including supervisors, experts, and attorneys, to ensure efficient handling of claims.
  7. Continuously learn and keep updated on industry developments, company products, and procedures to improve performance and provide the best service to customers.
  8. Demonstrate problem-solving skills to address complex or challenging claims situations and find appropriate solutions.
  9. Communicate effectively with customers, vendors, and other parties involved in the claims process, keeping them informed and updated on the progress and resolution of their claims.
  10. Adhere to company standards and guidelines, including ethical and legal practices, while handling claims to protect the company's reputation and financial interests.
Where is this job?
This job is located at Upper Marlboro, MD 20772, USA
Job Qualifications
  • Excellent Communication Skills: As A Claim Rep Trainee, Outside Property, Strong Communication Skills Are Essential In Order To Effectively Interact With Clients, Agents, And Other Stakeholders. This Includes Both Verbal And Written Communication Skills.

  • Customer Service Orientation: The Ideal Candidate For This Role Should Have A Strong Customer Service Orientation, As They Will Be Responsible For Managing Claims And Providing Support To Policyholders During Difficult And Often Stressful Situations.

  • Attention To Detail: A Keen Eye For Detail Is Crucial For A Claim Rep Trainee, Outside Property. This Includes The Ability To Accurately Assess And Document Damage, As Well As Identify Potential Risks And Exposures.

  • Analytical And Problem-Solving Skills: Claim Rep Trainees Must Have Strong Analytical And Problem-Solving Skills In Order To Effectively Evaluate Claims, Make Sound Decisions, And Negotiate Settlements.

  • Time Management And Organization: This Role Requires The Ability To Manage A High Volume Of Claims, Prioritize Tasks, And Meet Deadlines. The Ideal Candidate Should Be Highly Organized And Able To Effectively Manage Their Time.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Claims Processing

  • Risk assessment

  • Adaptability

  • Property damage

  • Investigation

  • Policy Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Rep Trainee, Outside Property in Upper Marlboro, MD 20772, USA is $40,000-$60,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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