Travelers is looking for an experienced Claims Adjuster to join our team and provide exceptional customer service to our policyholders. As a Claims Adjuster, you will play a critical role in investigating and evaluating customer claims, working with customer service representatives, and ensuring our customers receive the best service. You will also be responsible for accurately assessing claim damages and assessing liability for all claims.The ideal candidate for this position will have a minimum of three years’ experience as a Claims Adjuster, a strong customer service background, and excellent problem-solving and communication skills. You must also be well organized, detail-oriented, and able to manage multiple tasks simultaneously. The ability to work independently and in a team setting is essential, as is a demonstrated commitment to customer satisfaction. If you have the qualifications we are seeking and are looking for a rewarding career with a dynamic and progressive organization, we invite you to apply today.
Responsibilities:
- Investigate and evaluate customer claims.
- Work with customer service representatives to provide exceptional customer service.
- Accurately assess claim damages and assess liability for all claims.
- Manage multiple tasks simultaneously.
- Work independently and in a team setting.
- Maintain a demonstrated commitment to customer satisfaction.
- Troubleshoot and resolve customer claims issues.
- Handle customer inquiries and complaints in a professional manner.
- Stay current with industry developments and trends.
- Follow established internal procedures and protocols.
Excellent Communication And Interpersonal Skills
Ability To Work Independently
Knowledge Of Legal Concepts And Principles
Ability To Multitask And Prioritize Tasks
Proficient Computer Skills
Ability To Interpret And Analyze Data
Critical Thinking And Problem-Solving Skills
Experience With Insurance Claims Processing
Communication
Writing
Documenting
Audit
Researching
Interpreting
Problem-Solving
Surveying
Negotiating
Analyzing
Assessing
Investigating
Mediating
Litigating
Estimating
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
According to JobzMall, the average salary range for a Claims Adjuster in Atlanta, GA, USA is $45,000 to $60,000 per year.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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