Claims Manager

As a Claims Manager at Travelers, you will have the opportunity to be part of a team that provides exceptional and timely customer service in the facilitation of claims management. You will be responsible for managing claims processes and services to ensure that customer expectations are met and exceeded. The ideal candidate for this role should have previous experience in a similar role, a sound understanding of the insurance industry, and a passion for providing excellent customer service. The ability to work in a fast-paced environment is essential, as is excellent communication and interpersonal skills. If you have the qualifications and passion to take on this challenge, we want to hear from you!

Responsibilities:

1. Manage claims processes and services to ensure customer expectations are met and exceeded.
2. Work collaboratively with other departments to ensure efficient claims processing.
3. Monitor claims progress and respond to customer inquiries.
4. Develop and implement procedures to improve the claims process.
5. Analyze trends and provide insights to help reduce claim costs.
6. Prepare and present reports to management on claims performance.
7. Serve as a subject matter expert on claims-related topics.
8. Remain current on industry trends and best practices.
9. Maintain and update system records as needed.
10. Identify and resolve any problems or issues related to claims processing.

According to JobzMall, the average salary range for a Claims Manager in Boston, MA, USA is between $51,000 and $107,000. This range is dependent on a variety of factors, such as the individual's experience, education, and specific job duties. Additionally, the size and industry of the company can also affect the salary range.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.