Travelers

Outside Property Claim Representative Trainee

Travelers

Lynchburg, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Travelers! We are currently seeking a talented and driven individual to join our team as an Outside Property Claim Representative Trainee. As a member of our dynamic and innovative organization, you will have the opportunity to develop your skills and grow your career while providing exceptional customer service to our clients. We are looking for candidates who are passionate, detail-oriented, and have a strong desire to learn and succeed in the insurance industry. If you have a background in property claims and are eager to take on new challenges, we encourage you to apply for this exciting opportunity.

  1. Perform thorough and accurate inspections of property damage and assess coverage according to company policies and procedures.
  2. Communicate effectively with clients, agents, and other parties involved in the claims process.
  3. Document all claim activity in a timely and organized manner.
  4. Investigate and analyze claim issues to determine liability and negotiate settlements.
  5. Provide excellent customer service by addressing client questions and concerns promptly and professionally.
  6. Collaborate with team members and other departments to ensure efficient and effective claims handling.
  7. Stay up-to-date on industry and company policies, procedures, and best practices.
  8. Attend training and development programs to enhance knowledge and skills.
  9. Adhere to company guidelines and ethical standards while handling claims.
  10. Meet or exceed performance goals and expectations set by management.
  11. Proactively identify and implement process improvements to increase efficiency and customer satisfaction.
  12. Maintain a positive attitude and professional demeanor at all times.
  13. Maintain confidentiality of sensitive information.
  14. Travel to various locations to conduct inspections and meet with clients.
  15. Other duties as assigned by supervisor.
Where is this job?
This job is located at Lynchburg, VA, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Insurance, Business, Or Finance.

  • Strong Analytical And Problem-Solving Abilities.

  • Excellent Communication And Interpersonal Skills.

  • Demonstrated Ability To Work Independently And In A Team Environment.

  • Previous Customer Service Experience, Preferably In The Insurance Industry.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Analytical Thinking

  • Computer proficiency

  • Risk assessment

  • Adaptability

  • Claims handling

  • Conflict

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Outside Property Claim Representative Trainee in Lynchburg, VA, USA is $49,000 - $65,000 per year. This range may vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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