Welcome to Truist Financial, where we are committed to providing exceptional financial services to our clients. As a Branch Leader, you will play a vital role in leading and developing a team of financial professionals to deliver top-notch customer service and achieve business goals. We are looking for a driven and experienced individual who possesses strong leadership skills, a passion for customer satisfaction, and a deep understanding of the financial industry. If you are ready to take on a challenging and rewarding role in a dynamic and growing company, we would love to hear from you.
- Lead and manage a team of financial professionals to ensure exceptional customer service and achievement of business goals.
- Develop and implement strategies to increase customer satisfaction and retention.
- Train, mentor, and provide guidance to team members to enhance their skills and knowledge in the financial industry.
- Monitor and track team performance, providing regular feedback and coaching to improve productivity and efficiency.
- Create a positive and collaborative work environment, promoting teamwork and fostering a culture of continuous learning and development.
- Stay updated on industry trends and changes, and share knowledge and insights with the team to enhance their understanding of the financial landscape.
- Handle customer escalations and complaints in a timely and professional manner, ensuring satisfactory resolution.
- Collaborate with other departments to identify and implement process improvements for better efficiency and customer satisfaction.
- Keep track of branch financials, including budgeting, forecasting, and expense management.
- Represent the company at networking events and build relationships with clients and potential customers to drive business growth.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Continuously evaluate and enhance branch operations to meet changing customer needs and market trends.
Bachelor's Degree In Finance, Business Administration, Or A Related Field.
Minimum Of 5 Years Of Experience In Banking Or Financial Services, With At Least 2 Years In A Leadership Role.
Strong Knowledge Of Banking Regulations, Products, And Services.
Excellent Communication And Interpersonal Skills, With The Ability To Lead And Motivate A Team.
Proven Track Record Of Meeting And Exceeding Sales Targets And Driving Branch Profitability.
Risk Management
Financial Analysis
Strategic Planning
Project Management
Communication
Team Management
Budget management
Leadership
customer service
Relationship Building
Sales management
Performance evaluation
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Branch Leader in Atlanta, GA, USA is $60,000 - $90,000 per year. However, this range can vary depending on the specific company, industry, and experience level of the individual. Some Branch Leaders may earn higher salaries, especially if they have extensive experience and a proven track record of success in their role. Additionally, some companies may offer bonuses, commissions, and other incentives that can increase the overall earning potential for a Branch Leader in Atlanta.
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Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.

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