Branch Leader

Welcome to Truist Financial, where we believe in empowering our employees to lead with purpose and make a meaningful impact in their communities. As a Branch Leader, you will have the unique opportunity to drive the success of our branch operations and cultivate a strong team culture. We are looking for a passionate and experienced leader who is dedicated to delivering exceptional customer service and driving business growth. If you are a dynamic individual with a strong sense of accountability and a knack for fostering relationships, we want you to join our team.

1. Oversee and manage all branch operations, including but not limited to, customer service, sales, and employee performance.
2. Cultivate a positive and inclusive team culture that aligns with the values and mission of Truist Financial.
3. Lead by example and demonstrate a strong work ethic, positive attitude, and commitment to excellence.
4. Develop and implement strategies to drive business growth and achieve branch goals, in collaboration with upper management.
5. Monitor and analyze branch performance data to identify areas for improvement and implement necessary changes.
6. Create and maintain relationships with clients and community partners to promote Truist Financial and its services.
7. Train, mentor, and motivate branch employees to deliver exceptional customer service and meet sales targets.
8. Ensure compliance with company policies and procedures, as well as state and federal regulations.
9. Communicate effectively with upper management, providing regular updates on branch performance and any potential issues.
10. Take ownership of any escalated customer concerns and resolve them in a timely and satisfactory manner.
11. Stay informed about industry trends, market changes, and competitor activities to make informed business decisions.
12. Represent Truist Financial in a professional manner at all times and uphold the company's reputation for excellence.

According to JobzMall, the average salary range for a Branch Leader in Richmond, VA, USA is between $50,000 and $90,000 per year. This range may vary depending on factors such as the specific company, the branch's performance, and the individual's experience and qualifications.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.