Twilio

Fraud Operations Manager

Twilio
375 Beale St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

It is critical for Twilio to protect the integrity of our communications platform against fraud, and the Fraud Operations team is on the front line of this ongoing effort. Fraud Operations works closely with our fraud engineering team to protect Twilio and Twilio’s customers by thwarting would-be fraudsters. As a domain expert, you should know the top fraud vectors and how fraud behavior will change as we make changes in our fraud prevention tools and our products. Streamline our operations by applying lean principles. Influence stakeholders across the company to develop scalable solutions to prevent issues moving forward. Fraudsters are ever changing their patterns so we need to evolve rapidly. Enable an already high-performing team by providing excellent coaching and actionable feedback.

Where is this job?
This job is located at 375 Beale St, San Francisco, CA 94105, USA
Job Qualifications

  • A minimum of four years experience working in fraud prevention for a technology company

  • Telecom experience is required

  • The ability to make quick decisions with limited data

  • Basic understanding of and comfort with software development, including programming experience

Required Skills

  • Sql

  • Time Management

  • Programming skills

  • Analytical skills (data driven)

Soft Skills

  • Verbal communication

  • written communication

  • Self-Motivated

  • Adaptability

  • Detail Oriented and Organized

  • Result Driven

Compensation

According to JobzMall, the average salary range for a Fraud Operations Manager in 375 Beale St, San Francisco, CA 94105, USA is between $77,000 and $94,000 per year. This salary range is based on the data gathered from various sources, including job postings, professional associations, and salary data from the Bureau of Labor Statistics.

Additional Information
Twilio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2020
Apply BeforeMay 22nd, 2025
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About Twilio

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications.

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