Senior Customer Service & logistics Export Specialist
Are you a highly skilled and experienced customer service professional with a passion for logistics and export operations? Look no further! Tyson Foods is seeking a dynamic Senior Customer Service & logistics Export Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and managing all aspects of export logistics for our international clients. We are looking for a motivated and detail-oriented individual with a strong background in customer service and logistics, who is ready to take their career to the next level. If you are a natural problem-solver and thrive in a fast-paced environment, we want to hear from you!
- Provide exceptional customer service to international clients, ensuring their needs are met and issues are resolved in a timely and professional manner.
- Manage all aspects of export logistics, including coordinating shipments, tracking orders, and ensuring timely delivery.
- Maintain strong relationships with international clients, acting as the main point of contact for all their logistics and export needs.
- Collaborate with various departments, such as sales and operations, to ensure smooth and efficient export processes.
- Monitor and analyze export trends, identifying areas for improvement and making recommendations to enhance efficiency and customer satisfaction.
- Ensure compliance with all export regulations and documentation requirements.
- Handle and resolve any customer complaints or concerns, escalating issues as needed.
- Train and mentor junior customer service and logistics team members.
- Maintain accurate and up-to-date records of all export activities.
- Continuously evaluate and improve processes to increase efficiency and reduce costs.
- Stay up-to-date on industry developments and changes in export regulations.
- Act as a brand ambassador for Tyson Foods, upholding the company's values and promoting a positive image to clients.
- Participate in cross-functional projects and initiatives to support company goals and objectives.
- Adhere to company policies and procedures, including safety protocols, at all times.
- Represent Tyson Foods at industry events and tradeshows, fostering relationships with potential clients and partners.
Extensive Knowledge Of Export Regulations: The Ideal Candidate Should Have A Deep Understanding Of Export Regulations And Compliance Requirements For Various International Markets, Including Knowledge Of Documentation, Customs Clearance, And International Trade Agreements.
Strong Communication Skills: As A Senior Customer Service And Logistics Export Specialist, Effective Communication Is Crucial For Managing Relationships With International Customers, Freight Forwarders, And Internal Teams. The Candidate Should Possess Excellent Written And Verbal Communication Skills.
Experience In Supply Chain Management: The Role Requires The Candidate To Have Experience In Supply Chain Management, Including Inventory Management, Forecasting, And Transportation Logistics. They Should Have A Strong Understanding Of Supply Chain Processes And Be Able To Identify And Implement Process Improvements.
Proficiency In Export Documentation: The Candidate Should Be Proficient In Preparing And Reviewing All Export Documents, Including Commercial Invoices, Packing Lists, And Certificates Of Origin. They Should Also Have A Working Knowledge Of Export Compliance Software And Systems.
Leadership And Team Management Skills: As A Senior Member Of The Team, The Candidate Should Have Experience In Leading And Managing A Team Of Customer Service And Logistics Professionals. They Should Be Able To Provide Guidance, Support, And Mentorship To Team Members And Ensure Efficient And Effective Operations.
Inventory Management
Logistics Management
Communication
Multitasking
customer service
Supply Chain
Order Processing
Team Leadership
Problem-Solving
International Trade
Freight Forwarding
Export Regulations
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Senior Customer Service & logistics Export Specialist in Springdale, AR, USA is $40,000-$60,000 per year. However, this can vary depending on the specific company, industry, and level of experience. It is important to research and compare salaries for similar positions in the area to get a more accurate estimate. Additionally, factors such as bonuses, benefits, and cost of living can also affect the overall salary range.
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Tyson Foods, Inc. is an American multinational corporation based in Springdale, Arkansas, that operates in the food industry. The company is the world's second largest processor and marketer of chicken, beef, and pork after JBS S.A. and annually exports the largest percentage of beef out of the United States.
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