Account Service Representative

Welcome to U.S. Bank Corp, where we strive to provide exceptional financial services to our clients. We are currently seeking an enthusiastic and customer-oriented individual to join our team as an Account Service Representative. In this role, you will serve as the primary point of contact for our valued customers, assisting with their banking needs and inquiries. To excel in this position, we are looking for someone with strong communication skills, a passion for providing excellent service, and a background in the financial industry. Join us and be a part of a dynamic and growing organization.

1. Serve as the primary point of contact for customers, addressing their banking needs and inquiries in a timely and professional manner.
2. Build and maintain strong relationships with clients by providing exceptional customer service and actively listening to their needs.
3. Maintain a thorough understanding of U.S. Bank's products and services in order to effectively assist customers and make appropriate recommendations.
4. Process customer transactions accurately and efficiently, adhering to all bank policies and procedures.
5. Resolve customer issues and complaints effectively, escalating to management when necessary.
6. Actively promote and cross-sell bank products and services to meet customer needs and increase overall satisfaction.
7. Stay up-to-date on industry trends and changes in banking regulations to ensure compliance and provide accurate information to customers.
8. Collaborate with other team members and departments to improve overall customer experience and achieve organizational goals.
9. Participate in ongoing training and development to enhance knowledge and skills related to the role and the banking industry.
10. Maintain confidentiality and security of customer information at all times.
11. Meet and exceed individual and team performance targets and contribute to the achievement of overall business objectives.

According to JobzMall, the average salary range for a Account Service Representative in Minneapolis, MN, USA is $48,000 - $60,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research the specific company and job position to get a more accurate salary range.

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.