U.S. Bank Corp

HR Service Center Representative

U.S. Bank Corp

Minneapolis, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to U.S. Bank Corp, a leading financial institution with a rich history and a commitment to providing exceptional service to our customers. We are currently seeking a motivated and detail-oriented individual to join our team as an HR Service Center Representative. In this role, you will have the opportunity to support our employees by providing timely and accurate responses to their HR-related inquiries. We are looking for individuals who are passionate about customer service and have a strong understanding of HR processes and policies. If you are a team player with excellent communication skills and a desire to help others, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional customer service to all employees by promptly and accurately responding to HR-related inquiries and requests.
  2. Maintain a thorough understanding of the company's HR processes, policies, and procedures.
  3. Serve as a knowledgeable resource for employees, providing guidance and support on HR-related matters.
  4. Collaborate with other HR team members to resolve complex employee issues and escalations.
  5. Ensure accuracy and attention to detail when processing employee data and documentation.
  6. Maintain confidentiality and handle sensitive employee information with professionalism and discretion.
  7. Proactively identify and communicate opportunities for process improvements to enhance the employee experience.
  8. Meet or exceed established service level agreements and quality standards.
  9. Continuously build and maintain strong relationships with employees, HR colleagues, and other internal stakeholders.
  10. Participate in training and development opportunities to stay current on HR policies and procedures.
  11. Contribute to a positive and collaborative team environment by supporting and assisting colleagues when needed.
  12. Adhere to all company policies and procedures, including those related to compliance and data protection.
  13. Complete other duties and responsibilities as assigned by HR leadership.
Where is this job?
This job is located at Minneapolis, MN, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Human Resources, Business Administration, Or A Related Field.

  • Minimum Of 2 Years Of Experience In A Customer Service Or Hr Support Role.

  • Knowledge Of Hr Policies, Procedures, And Best Practices.

  • Ability To Multitask And Handle High Volume Of Inquiries In A Fast-Paced Environment.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Teamwork

  • Resilience

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a HR Service Center Representative in Minneapolis, MN, USA is between $35,000 and $45,000 per year. However, this can vary depending on the specific company, the candidate's experience and qualifications, and other factors such as location and benefits.

Additional Information
U.S. Bank Corp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About U.S. Bank Corp

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started