U.S. Bank Corp

UX Research Operations

U.S. Bank Corp

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

U.S. Bank Corp is looking for a highly motivated and passionate UX Research Operations professional to join our innovative team. The ideal candidate has a thorough understanding of research operations and is able to apply it to the UX field. They have a strong background in both quantitative and qualitative research methods, excellent communication skills, and the ability to work collaboratively with a diverse set of stakeholders. The successful candidate should have a minimum of three years of experience in a UX research operations role, a Bachelor's Degree in a related field, and be comfortable working in a fast-paced environment.If you have a passion for UX research operations and a desire to help create innovative solutions that improve customer experiences, then this is the perfect opportunity for you!

Responsibilities:

  1. Manage and coordinate UX research operations activities, including the design, development, and execution of research plans.
  2. Develop and implement research protocols and processes to ensure quality delivery of UX research operations.
  3. Analyze quantitative and qualitative data to identify customer insights and trends.
  4. Develop and present UX research reports to stakeholders.
  5. Establish and maintain relationships with key stakeholders to ensure successful implementation of research plans.
  6. Collaborate with product, engineering, and design teams to ensure the successful delivery of UX research operations.
  7. Stay up to date with industry trends and best practices.
  8. Manage and troubleshoot UX research operations projects.
  9. Monitor and evaluate the results of UX research operations activities.
  10. Create processes and procedures to ensure the effective utilization of resources and efficient execution of research plans.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In A Related Field

  • Excellent Communication

  • + Years Of Experience Managing Research Operations In A Ux Environment

  • Organizational And Interpersonal Skills

  • Experience Working With Ux Research Teams To Develop And Implement Research Operations Processes And Procedures

  • Knowledge Of Ux Research Methods And Techniques

  • Understanding Of The Ux Design Process And How Research Operations Fit Into That Process

  • Ability To Work In

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Problem Solving

  • Data Visualization

  • Presentation

  • Report Writing

  • Research design

  • Collaboration

  • User Interviews

  • storytelling

  • User testing

  • User Surveys

  • Synthesis

  • Usability Analysis

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a UX Research Operations in Charlotte, NC, USA is $60,000 to $75,000. This salary range is based on the salary data from a variety of sources, including job postings, employer surveys, and other online sources.

Additional Information
U.S. Bank Corp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
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About U.S. Bank Corp

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

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