UX Research Operations

At U.S. Bank Corp, we are looking for an experienced UX Research Operations professional to join our team and help us provide superior customer experiences. As our UX Research Operations, you will bring your expertise in qualitative and quantitative user research to a highly collaborative environment that is focused on creating products and services that meet customer needs. The ideal candidate has a passion for understanding user behavior and experience, experience managing research projects, and a solid foundation of UX research. We are looking for someone who can effectively collaborate with a diverse team of developers, designers, and project managers to set and meet research objectives. The successful candidate must have:• A minimum of 5 years of experience in UX research operations• Proven success managing end-to-end research projects• A strong understanding of qualitative and quantitative user research methods• An ability to effectively collaborate with teams across disciplines• Excellent communication and analytical skills• A Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, Computer Science, or a related fieldIf you have the right qualifications and are looking for the opportunity to join a team that is passionate about creating great customer experiences, apply now to join U.S. Bank Corp as our UX Research Operations!

Responsibilities:

1. Conduct qualitative and quantitative user research to understand customer needs and behaviors.
2. Manage end-to-end research projects, from planning to execution and reporting.
3. Collaborate with product developers, designers, and project managers to set and meet research objectives.
4. Maintain an up-to-date understanding of current UX research methods and best practices.
5. Develop effective communication plans and strategies to ensure that research results are effectively shared and understood across the organization.
6. Analyze research results to provide actionable insights and recommendations to the product development team.
7. Monitor and evaluate research projects to ensure quality and accuracy.
8. Develop and implement processes and procedures to ensure consistency in research operations.
9. Remain current on industry trends and new technologies to ensure best practices are being followed.

According to JobzMall, the average salary range for a UX Research Operations in San Francisco, CA, USA is $80,000 to $112,000 per year. This salary range can vary depending on experience, education, and other factors.

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.