U.S. Bank Corp

UX Researcher

U.S. Bank Corp

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced and creative UX Researcher to join the U.S. Bank Corp team and help shape the future of our products and services. The ideal candidate will bring a combination of research skills, an analytical mind, and an eye for detail. They should have a passion for understanding user needs, be able to ask the right questions, and bring a creative approach to work.To be successful in this role, you should have a solid understanding of UX research methods, an ability to think critically, and the ability to synthesize complex information. You should also have a flair for problem-solving and be able to communicate effectively with a variety of stakeholders.Required qualifications:* Bachelor’s degree in Human-Computer Interaction, Human Factors, Psychology, or a related field* At least 3 years of professional UX research experience* Deep understanding of UX research methods and processes* Ability to synthesize complex information* Excellent problem-solving skills* Excellent communication and interpersonal skills* Ability to work independently and collaboratively in a fast-paced environment

Responsibilities:

  1. Developing and implementing UX research plans for new and existing products
  2. Executing user research studies, including user interviews, usability tests, surveys, and focus groups
  3. Developing user personas and user journey maps to inform product design
  4. Analyzing research data and providing actionable insights
  5. Working closely with product teams to ensure that user needs are met
  6. Collaborating with stakeholders to ensure research is well integrated into product design
  7. Keeping up to date with the latest UX research methods and approaches
  8. Creating UX research reports and presentations
  9. Managing research budgets and timelines
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Or Related Field

  • Excellent Communication And Presentation Skills

  • Bachelor's Degree In Human-Computer Interaction

  • Psychology

  • Anthropology

  • + Years Of Experience Conducting Ux Research

  • Familiarity With A Range Of Ux Research Methods And Techniques

  • Experience In Financial Services And/Or Banking Preferred

  • Background In Data Analytics And Synthesis

  • Ability To Work Independently And Collaboratively Across Teams

Required Skills
  • Data Analysis

  • Communication

  • User Experience

  • Prototyping

  • Problem Solving

  • A/B testing

  • User Research

  • Contextual inquiry

  • usability testing

  • Personas

  • Wireframing

  • User Interviews

  • Stakeholder management

  • Competitor Analysis

  • Synthesis

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • collaboration

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a UX Researcher in Charlotte, NC, USA is between $67,742 and $115,495. This range can vary depending on experience, education, and other factors.

Additional Information
U.S. Bank Corp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About U.S. Bank Corp

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started