U.S. Bank Corp

UX Researcher

U.S. Bank Corp
Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As a UX Researcher at U.S. Bank Corp, you will play a key role in understanding our customers and their experiences with our products. In this role, you will work closely with designers, product managers, and engineers to identify customer needs and uncover insights that will shape the future of our digital products. We're looking for someone with a passion for understanding and improving the customer experience. To be successful in the role, you should have a strong background in UX research, with experience carrying out qualitative and quantitative research studies and analyzing user behavior. You should also have excellent communication and presentation skills, as you will be required to present your findings to stakeholders.If you have a passion for understanding and improving digital experiences and are looking for an opportunity to make an impact, we'd love to hear from you.

Responsibilities:

  1. Design and execute UX research to understand customer needs and uncover insights that inform product design and development.
  2. Analyze user behavior and trends to identify areas for improvement.
  3. Develop and conduct qualitative and quantitative research studies.
  4. Present findings to stakeholders to inform product and design decisions.
  5. Collaborate with product managers, designers, and engineers to ensure customer needs are met.
  6. Monitor industry trends and research best practices to ensure products are up-to-date.
  7. Stay organized and maintain accurate records of research and findings.
  8. Develop and maintain a strong understanding of customer personas and preferences.
  9. Provide creative solutions to customer experience issues.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications

  • Or Related Field

  • Etc)

  • Psychology

  • Anthropology

  • Bachelor's Degree In Human Computer Interaction

  • Cognitive Science

  • + Years Of Experience In Ux Research And User Testing

  • Demonstrated Expertise In Qualitative Research Methods (E.g. Interviews

  • Contextual Inquiries

  • Diary Studies

  • Proficiency With Quantitative Research Methods (E.g. Surveys

  • Usability Testing

  • Analytics Data

  • Ability To Distill Complex Data Into Meaningful

Required Skills

  • Reporting

  • Iterating

  • Researching

  • Interpreting

  • storytelling

  • User testing

  • Problem-Solving

  • Interviewing

  • Ideation

  • presenting

  • Analyzing

  • Facilitating

  • Collaborating

  • Strategizing

  • Synthesizing

Soft Skills

  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a UX Researcher in Chicago, IL, USA is $56,037 - $117,827 per year. The salary range is based on the experience level, job type, and the company size.

Additional Information
U.S. Bank Corp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About U.S. Bank Corp

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

Frequently asked questions
More Jobs From U.S. Bank Corp

View All U.S. Bank Corp jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started