Uber

Client Success Specialist / Account Manager

Uber
1084 Foxworthy Ave, San Jose, CA 95118, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Build processes and standardize best-practices within merchant success and your territory. Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants. Track merchant KPI and OKR to understand their success, issues, or opportunities KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics. Excel in hands-on vendor management and training of new merchant features or products. Act as an ambassador of Uber Eats' mission, brand, and product. Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings.

Where is this job?
This job is located at 1084 Foxworthy Ave, San Jose, CA 95118, USA
Job Qualifications

  • At least 3 year of experience in sales, operations, account management, or similar functions

  • Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients

  • At least 1 year of experience in sales, operations, account management, or similar functions

Required Skills

  • Vendor Management

  • Time Management Skills

  • Salesforce management

  • Outstanding excel skills

  • Strong critical thinking ability

Soft Skills

  • Process Improvement

  • Driven and self-motivated

  • Attention to detail

  • Adaptability

  • Problem Solving Skills

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Client Success Specialist / Account Manager in 1084 Foxworthy Ave, San Jose, CA 95118, USA is $41,000 to $63,000 per year. This salary range may vary depending on the company, experience level, industry, and other factors.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 27th, 2022
Apply BeforeMay 22nd, 2025
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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