UMass Amherst

Parking Garage Attendant

UMass Amherst

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the University of Massachusetts Amherst, where we pride ourselves on providing exceptional services to our students, faculty, and staff. We are currently seeking a dedicated Parking Garage Attendant to join our team and help us maintain a safe and organized parking environment for our community. As a Parking Garage Attendant, you will play a crucial role in ensuring the smooth flow of traffic and the proper use of parking facilities on our campus. We are looking for individuals who are responsible, customer service-oriented, and have a strong attention to detail. If you are passionate about providing top-notch service and contributing to the success of our university, we encourage you to apply for this position.

  1. Greet and welcome all individuals entering the parking garage in a friendly and professional manner.
  2. Assist with directing traffic and guiding drivers to available parking spaces.
  3. Monitor and enforce parking rules and regulations to ensure safety and compliance.
  4. Collect parking fees and issue tickets as needed.
  5. Maintain and update parking records and reports.
  6. Provide excellent customer service by answering questions and addressing concerns from drivers.
  7. Keep the parking garage clean and organized, including removing trash and debris.
  8. Monitor and report any maintenance or safety issues within the parking garage.
  9. Assist with emergency situations, such as vehicle accidents or breakdowns.
  10. Act as a point of contact for any parking-related inquiries from students, faculty, and staff.
  11. Collaborate with other parking attendants and staff to ensure smooth operations and efficient use of parking spaces.
  12. Attend trainings and meetings to stay updated on parking policies and procedures.
  13. Maintain a positive and professional attitude towards all individuals using the parking facilities.
  14. Adhere to all university and departmental policies and procedures.
  15. Continuously strive to improve the parking experience for our community members.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Customer Service Skills: A Parking Garage Attendant Should Have Strong Communication Skills, A Friendly Demeanor, And The Ability To Handle Difficult Situations With Professionalism.

  • Attention To Detail: It Is Important For A Parking Garage Attendant To Be Detail-Oriented And Able To Accurately Record Information Such As License Plate Numbers And Payment Transactions.

  • Physical Stamina: This Job Requires Standing For Long Periods Of Time, Walking Long Distances, And Performing Repetitive Tasks, So Physical Stamina Is Necessary.

  • Cash Handling Experience: The Ability To Handle And Count Cash Accurately Is Crucial For A Parking Garage Attendant, As They Will Be Responsible For Collecting Parking Fees And Providing Change To Customers.

  • Knowledge Of Parking Regulations: A Parking Garage Attendant Should Be Familiar With Parking Rules And Regulations To Ensure Proper Enforcement And Maintain A Safe And Organized Parking Facility.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Problem-Solving

  • Multi-tasking

  • Safety Protocols

  • Traffic

  • Parking Enforcement

  • Vehicle Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Parking Garage Attendant is $30,000-$35,000 per year. However, this can vary depending on factors such as location, experience, and the specific employer. Some parking garage attendants may earn hourly wages instead of a salary, which can range from $10-$15 per hour. Additionally, some attendants may receive tips from customers, which can increase their overall earnings.

Additional Information
UMass Amherst is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeMay 22nd, 2025
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About UMass Amherst

The University of Massachusetts Amherst is a public research and land-grant university in Amherst, Massachusetts. It is the flagship campus of the University of Massachusetts system. UMass Amherst has an annual enrollment of approximately 1,300 faculty members and more than 30,000 students.

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