
Information Technology Specialist
Welcome to Union Pacific Railroad, one of the leading transportation companies in the United States. We are looking for a highly skilled and motivated Information Technology Specialist to join our team and help us continue to innovate and improve our technology systems. As an Information Technology Specialist, you will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring that our operations run smoothly and efficiently. If you have a passion for technology and a strong understanding of IT principles, we want to hear from you. Join us on our journey to revolutionize the transportation industry.
- Maintain and enhance Union Pacific Railroad's IT infrastructure, including hardware, software, and network systems.
- Monitor and troubleshoot IT systems to ensure smooth and efficient operations.
- Collaborate with team members to identify areas for improvement and implement solutions to enhance technology systems.
- Stay up-to-date with advancements in technology and make recommendations for implementing new tools and processes.
- Ensure the security and integrity of Union Pacific Railroad's data through regular backups, updates, and maintenance.
- Provide technical support to employees, troubleshooting issues and providing guidance on the use of technology.
- Create and maintain documentation for IT systems, processes, and procedures.
- Train employees on new technology and software systems.
- Collaborate with external vendors and service providers to ensure the efficient and effective delivery of IT services.
- Continuously monitor and analyze IT processes and systems to identify areas for improvement and implement solutions to optimize performance.
- Adhere to company policies and procedures, including those related to data security, privacy, and compliance.
- Communicate effectively with team members and other departments to coordinate and prioritize IT projects and tasks.
- Participate in team meetings and provide updates on IT projects and initiatives.
- Act as a liaison between IT and other departments to understand their technology needs and provide solutions.
- Maintain a high level of professionalism and customer service when interacting with internal and external stakeholders.
Bachelor's Degree In Computer Science, Information Technology, Or Related Field.
Minimum Of 3 Years Of Experience In It Support Or Related Field.
Experience With Network Infrastructure, Hardware And Software Troubleshooting, And Security Protocols.
Knowledge Of Windows And Linux Operating Systems.
Ability To Work Independently And As Part Of A Team, With Strong Communication And Problem-Solving Skills.
Software Development
Project Management
Virtualization
Troubleshooting
Data Analysis
Network Administration
Database Management
Cloud Computing
cybersecurity
IT infrastructure
System integration
Mobile
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Information Technology Specialist in Chicago, IL, USA is between $50,000 - $110,000 per year. Factors such as education, experience, and specific job duties can affect the salary within this range.
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The Union Pacific Railroad, legally Union Pacific Railroad Company and simply Union Pacific, is a freight-hauling railroad that operates 8,300 locomotives over 32,200 miles routes in 23 U.S. states west of Chicago and New Orleans.

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