Customer Service Representative

At UNIQLO, we are looking for an outgoing and motivated individual to join our team as a Customer Service Representative. Our ideal candidate is someone who is passionate about helping customers, is willing to go the extra mile to ensure customer satisfaction, and has a pleasant and warm demeanor.The successful candidate will possess excellent verbal and written communication skills, strong problem-solving abilities, and the ability to multi-task in a fast-paced environment. Additionally, the ideal candidate should be organized and detail-oriented, able to prioritize tasks and handle customer enquiries with professionalism and courtesy. Experience in customer service or a related field is preferred, but not required.If you are an enthusiastic individual who loves interacting with customers and has a genuine desire to help people, we'd love to hear from you!

Responsibilities:

1. Provide professional and courteous customer service to customers, answering questions and providing helpful solutions.
2. Develop and maintain a good understanding of UNIQLO products in order to provide accurate information to customers.
3. Assist customers with online ordering, returns, and exchanges.
4. Handle customer complaints in a professional and timely manner.
5. Monitor customer feedback and develop strategies to improve customer satisfaction.
6. Maintain a positive work environment and foster strong relationships with customers.
7. Adhere to company policies and procedures.
8. Assist in other tasks as needed.

According to JobzMall, the average salary range for a Customer Service Representative in London, UK is between £20,000 and £30,000 per year. This salary range may vary depending on the experience and qualifications of the individual, as well as the industry they are working in.

Uniqlo Co., Ltd. is a Japanese casual wear designer, manufacturer and retailer. The company is a wholly owned subsidiary of Fast Retailing Co., Ltd. In creating its clothing lines, Uniqlo embraces both shun and kino-bi. Shun [旬] means 'timing, best timing, but also at the same time it's a trend,' something that's updated and just in time, neither early nor late. The company offers clothing basics, but basics that are current, that respond to what's going on today in art and design. Kino-bi [機能美] means function and beauty, joined together: the clothing is presented in an organized, rational manner, and that very organization and rationality creates an artistic pattern and rhythm. All these qualities reflect the defining characteristics of modern Japanese culture, modern 'Japaneseness.'