University of Delaware

Computing Support Specialist, College of Engineering

University of Delaware
Newark, DE, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the College of Engineering at the University of Delaware! We are currently seeking a dedicated and knowledgeable Computing Support Specialist to join our team. As the Computing Support Specialist, you will play a crucial role in providing technical support to our faculty, staff, and students in all areas of computing. We are looking for a highly motivated individual with a passion for technology and a strong desire to help others. If you have a strong technical background and excellent communication skills, we would love to have you join our team.

  1. Provide technical support to faculty, staff, and students in all areas of computing.
  2. Troubleshoot and resolve hardware and software issues.
  3. Install, configure, and maintain computer systems and peripherals.
  4. Train and assist users with utilizing technology and software.
  5. Keep up-to-date with the latest technology trends and updates.
  6. Collaborate with other team members to improve and maintain computing systems.
  7. Monitor and maintain the security and integrity of computer systems.
  8. Communicate effectively with users to understand their needs and resolve technical issues.
  9. Document and maintain records of technical support requests and resolutions.
  10. Participate in the development and implementation of new technology initiatives.
  11. Conduct regular maintenance and updates on computer systems.
  12. Provide timely and efficient resolution to technical problems.
  13. Manage and prioritize multiple support requests in a fast-paced environment.
  14. Assist in the procurement and setup of new computer equipment.
  15. Continuously improve and enhance the computing support services offered by the College of Engineering.
Where is this job?
This job is located at Newark, DE, USA
Job Qualifications

  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Experience In Providing Technical Support For Hardware, Software, And Network Systems.

  • Strong Troubleshooting Skills And Ability To Diagnose And Resolve Complex Technical Issues.

  • Excellent Communication And Customer Service Skills To Effectively Assist Faculty, Staff, And Students With Their Technology Needs.

  • Knowledge Of Various Operating Systems, Software Applications, And Network Protocols Commonly Used In A University Setting.

Required Skills

  • Virtualization

  • Database Management

  • Cloud

  • Network troubleshooting

  • Software Installation

  • Data Backup

  • Security Management

  • Technical Troubleshooting

  • User Training

  • System Maintenance

  • Hardware Repair

  • Mobile Device Support

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Computing Support Specialist, College of Engineering in Newark, DE, USA is $50,000 - $60,000 per year. This can vary depending on factors such as experience, education, and specific job duties.

Additional Information
University of Delaware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About University of Delaware

The University of Delaware is a public research university located in Newark, Delaware. University of Delaware is the largest university in Delaware. UD currently offers more than 135 undergraduate degrees.

Frequently asked questions
More Jobs From University of Delaware

View All University of Delaware jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started