University of Pennsylvania

Services Assistant B

University of Pennsylvania

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented and customer-focused individual looking for a rewarding career in higher education? The University of Pennsylvania is seeking a Services Assistant B to join our dynamic team and support the delivery of exceptional services to our students, faculty, and staff. As a Services Assistant B, you will play a critical role in ensuring the smooth operation of various departments within the university. With your strong organizational skills and friendly demeanor, you will help create a positive and welcoming environment for all members of the Penn community. If you are ready to contribute your talents to a prestigious institution committed to academic excellence and diversity, we want to hear from you!

  1. Provide exceptional customer service to students, faculty, and staff of the University of Pennsylvania.
  2. Maintain a welcoming and positive environment for all members of the Penn community.
  3. Support the smooth operation of various departments within the university.
  4. Utilize strong organizational skills to handle a variety of tasks and responsibilities.
  5. Demonstrate attention to detail in all aspects of job duties.
  6. Assist with administrative tasks such as scheduling appointments, managing calendars, and maintaining records.
  7. Respond promptly and professionally to inquiries and requests from students, faculty, and staff.
  8. Collaborate with team members to ensure efficient and effective delivery of services.
  9. Participate in training and development opportunities to enhance job performance.
  10. Adhere to university policies and procedures.
  11. Maintain confidentiality and handle sensitive information with discretion.
  12. Prioritize and manage tasks to meet deadlines and ensure timely completion of projects.
  13. Proactively identify and address any issues or concerns that may arise.
  14. Communicate effectively and professionally with all members of the university community.
  15. Promote diversity and inclusion in all interactions and tasks.
  16. Represent the university in a positive and professional manner.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Minimum Of A High School Diploma Or Equivalent Education.

  • Previous Experience In A Customer Service Or Administrative Role.

  • Proficiency In Microsoft Office And Other Relevant Computer Software.

  • Ability To Prioritize Tasks And Manage Time Effectively In A Fast-Paced Environment.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Computer proficiency

  • Teamwork

  • Organization

  • Event Coordination

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Services Assistant B is $34,000-$48,000 per year. This may vary depending on the specific job duties, location, and experience level of the individual.

Additional Information
University of Pennsylvania is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About University of Pennsylvania

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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