University of Texas, San Antonio

Enrollment Services Associate

University of Texas, San Antonio

San Antonio, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the University of Texas, San Antonio, where our mission is to provide exceptional education and support to our diverse student body. We are currently seeking an Enrollment Services Associate to join our team and play a crucial role in helping students achieve their academic goals. As an Enrollment Services Associate, you will be responsible for providing comprehensive enrollment services to students, including admissions, financial aid, and registration assistance. We are looking for an energetic and customer service-oriented individual with a strong attention to detail and a passion for helping students succeed. If you are committed to making a positive impact in students' lives and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome students to the University of Texas, San Antonio, and provide information about our mission and values.
  2. Provide exceptional customer service to students by answering inquiries and providing guidance on enrollment processes, financial aid options, and registration procedures.
  3. Assist students with the admissions process by reviewing application materials, verifying eligibility, and ensuring all necessary documents are submitted.
  4. Collaborate with various departments, such as the Office of Financial Aid and the Registrar's Office, to ensure a smooth enrollment process for students.
  5. Maintain accurate and up-to-date records of student information, including personal and academic data.
  6. Help students navigate the financial aid process by providing information on available options, assisting with completing forms, and answering questions.
  7. Ensure compliance with university policies and procedures related to enrollment and financial aid.
  8. Participate in recruitment events and orientations to promote the university and its enrollment services to prospective and new students.
  9. Proactively identify and resolve any issues or concerns raised by students regarding their enrollment or financial aid.
  10. Stay updated on changes and updates to enrollment and financial aid policies and procedures and communicate them to students as needed.
  11. Maintain a positive and professional demeanor at all times and serve as a positive representative of the university.
  12. Actively contribute to the continuous improvement of enrollment services by providing feedback and suggestions for improvement.
  13. Collaborate with other enrollment services associates to ensure a cohesive and efficient team.
  14. Attend training and development opportunities to enhance knowledge and skills related to enrollment services.
  15. Continuously evaluate and improve processes and procedures to streamline enrollment services and enhance the overall student experience.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Bachelor's Degree In A Related Field, Such As Education, Counseling, Or Business Administration.

  • Experience Working In A Higher Education Setting, Preferably In Enrollment Services Or Admissions.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work Effectively With Students, Faculty, And Staff.

  • Strong Organizational Skills And Attention To Detail, With The Ability To Manage Multiple Tasks And Deadlines.

  • Knowledge Of Enrollment Processes And Procedures, Including Admissions Requirements, Financial Aid, And Registration.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Microsoft Office

  • Multitasking

  • Attention to detail

  • customer service

  • Organization

  • Problem-Solving

  • team

  • Student Advising

  • Admissions Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Enrollment Services Associate in San Antonio, TX, USA is between $30,000 and $45,000 per year. This can vary depending on the specific company, experience level, and additional benefits such as bonuses and commissions.

Additional Information
University of Texas, San Antonio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 22nd, 2024
Apply BeforeMay 22nd, 2025
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About University of Texas, San Antonio

The University of Texas at San Antonio is a state research university in San Antonio, Texas, United States. With nearly 38,400 students, it is the largest university in San Antonio and the eighth-largest in the state of Texas.

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