Car Rental Attendant
Welcome to the University of Wyoming Car Rental department! We are looking for a dedicated and friendly Car Rental Attendant to join our team. As a Car Rental Attendant, you will be responsible for providing exceptional customer service and ensuring smooth operations of our rental vehicles for students, faculty, and staff. This position requires a proactive and organized individual who can handle multiple tasks with ease. If you have a passion for providing excellent customer service and are looking for a dynamic work environment, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers in a friendly and professional manner.
- Assist customers with rental vehicle reservations, pick-up, and return processes.
- Provide accurate and timely information about rental policies, rates, and available vehicles.
- Conduct vehicle inspections before and after rental periods to ensure proper functioning and cleanliness.
- Maintain accurate records of rental agreements and payments.
- Collaborate with other team members to ensure the timely availability of rental vehicles.
- Communicate effectively with customers to address any questions or concerns.
- Handle customer complaints or issues in a calm and professional manner.
- Maintain a clean and organized rental office and vehicle lot.
- Follow safety protocols and procedures to ensure the well-being of customers and staff.
- Keep track of rental vehicle inventory and coordinate with the maintenance team for repairs or maintenance.
- Stay up-to-date with the latest industry trends and knowledge to provide top-notch service to customers.
- Suggest and implement improvements to enhance the customer experience.
- Adhere to company policies and procedures at all times.
- Perform any other duties as assigned by the supervisor.
Excellent Customer Service Skills: The Ideal Candidate Should Have A Friendly, Approachable Demeanor And Be Able To Provide Exceptional Customer Service To All Clients.
Knowledge Of Car Rental Procedures And Policies: The Candidate Should Have A Good Understanding Of Car Rental Procedures And Policies, Including Rental Rates, Insurance Options, And Vehicle Maintenance Protocols.
Valid Driver's License: A Valid Driver's License Is Essential For This Role, As The Candidate Will Be Responsible For Driving And Inspecting Rental Vehicles.
Strong Communication And Organizational Skills: The Candidate Should Possess Excellent Communication Skills And Be Able To Effectively Interact With Clients, Colleagues, And Superiors. They Should Also Have Strong Organizational Skills To Keep Track Of Rental Agreements, Vehicle Availability, And Customer Requests.
Attention To Detail: The Candidate Should Have A Keen Eye For Detail To Ensure The Cleanliness And Proper Maintenance Of Rental Vehicles. They Should Also Be Able To Accurately Record And Process Rental Transactions, Including Payments And Returns.
Communication
Sales
Time Management
Multitasking
customer service
Cash Handling
Record keeping
Organization
Problem-Solving
Vehicle Inspection
Reservation Management
Basic Vehicle Maintenance
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Car Rental Attendant in Laramie, WY, USA is typically between $22,000 and $28,000 per year. However, this can vary depending on the specific company, experience level, and location. Some car rental attendants may also receive additional benefits such as insurance, vacation time, and bonuses.
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The University of Wyoming is a public land-grant research university in Laramie, Wyoming. It was founded in March 1886, four years before the territory was admitted as the 44th state, and opened in September 1887.
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