Client Services Associate

As a Client Services Associate at Vanguard, you are responsible for delivering outstanding customer service to our clients. You will be a trusted adviser and partner in creating a positive experience for each and every client. This is an ideal role for someone with excellent communication and problem-solving skills who is passionate about helping others. To succeed in this role, you must have excellent customer service experience, with a strong focus on providing a great experience to our clients. You must have strong interpersonal skills, be comfortable working in a fast-paced environment, and have the ability to multitask. A strong background in financial services and a customer-centric mindset are highly desirable. This role requires strong attention to detail and the ability to work as part of a team.

Responsibilities:

1. Provide superior customer service to Vanguard clients.
2. Act as a trusted adviser to create a positive experience for each client.
3. Maintain excellent communication and problem-solving skills.
4. Demonstrate strong interpersonal skills and the ability to multitask.
5. Possess a strong background in financial services and a customer-centric mindset.
6. Pay close attention to detail and work well in a team environment.
7. Use best practices to ensure accuracy and quality of service.
8. Respond to client inquiries and resolve any customer service issues.
9. Maintain customer records and ensure data accuracy.
10. Update customer profiles and contact information.

According to JobzMall, the average salary range for a Client Services Associate in Mumbai, Maharashtra, India is Rs.1,20,000 - Rs.4,50,000. This range will vary depending on the employer and the individual's experience and qualifications.

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.