Vanguard

Client Services Associate

Vanguard

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a dynamic, customer-focused Client Services Associate to join the Vanguard team! As a Client Services Associate, you will be responsible for providing excellent customer service, resolving client queries, and helping to ensure client satisfaction.To be successful in this role, you must have excellent organizational and communication skills, as well as a strong customer service background. You should also have an understanding of financial services and the ability to analyze data to provide solutions. A friendly and professional demeanor is essential, as is the ability to work in a fast-paced environment.If you are passionate about providing exceptional client service, and you have the right qualifications, we want to hear from you!

Responsibilities: • Provide excellent customer service and respond to client queries in a timely and efficient manner • Analyze data and provide solutions to clients • Maintain a friendly and professional demeanor when interacting with clients • Stay up to date on financial services trends and regulations • Ensure client satisfaction and help promote customer loyalty • Work in a fast-paced environment and maintain a high level of productivity • Communicate effectively and efficiently with clients and internal teams • Utilize problem solving and critical thinking skills to resolve client issues • Proactively identify opportunities to improve client service processes

Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Attention To Detail And Accuracy

  • Proficiency In Microsoft Office Suite

  • Ability To Work In A Fast-Paced Environment

  • Ability To Work Independently And As Part Of A Team

  • Strong Customer Service And Communication Skills

  • Knowledge Of Financial And Investment Products

  • Problem Solving And Critical Thinking Skills

  • Ability To Effectively Handle Customer Inquiries

Required Skills
  • Research

  • Communication

  • Time Management

  • Multitasking

  • Negotiation

  • customer service

  • Presentation

  • Listening

  • Teamwork

  • Analysis

  • Organization

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Services Associate in Scottsdale, AZ, USA is $37,862 to $47,659 per year. This range is based on the salaries of Client Services Associates in the Scottsdale area and includes salaries from a variety of industries.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2023
Apply BeforeMay 22nd, 2025
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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