
Client Services Associate
We are looking for a dynamic, customer-focused Client Services Associate to join the Vanguard team! As a Client Services Associate, you will be responsible for providing excellent customer service, resolving client queries, and helping to ensure client satisfaction.To be successful in this role, you must have excellent organizational and communication skills, as well as a strong customer service background. You should also have an understanding of financial services and the ability to analyze data to provide solutions. A friendly and professional demeanor is essential, as is the ability to work in a fast-paced environment.If you are passionate about providing exceptional client service, and you have the right qualifications, we want to hear from you!
Responsibilities: • Provide excellent customer service and respond to client queries in a timely and efficient manner • Analyze data and provide solutions to clients • Maintain a friendly and professional demeanor when interacting with clients • Stay up to date on financial services trends and regulations • Ensure client satisfaction and help promote customer loyalty • Work in a fast-paced environment and maintain a high level of productivity • Communicate effectively and efficiently with clients and internal teams • Utilize problem solving and critical thinking skills to resolve client issues • Proactively identify opportunities to improve client service processes
Attention To Detail And Accuracy
Proficiency In Microsoft Office Suite
Ability To Work In A Fast-Paced Environment
Ability To Work Independently And As Part Of A Team
Strong Customer Service And Communication Skills
Knowledge Of Financial And Investment Products
Problem Solving And Critical Thinking Skills
Ability To Effectively Handle Customer Inquiries
Research
Communication
Time Management
Multitasking
Negotiation
customer service
Presentation
Listening
Teamwork
Analysis
Organization
Detail-oriented
Patience
Problem-Solving
Interpersonal
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Organizational skills
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Services Associate in Scottsdale, AZ, USA is $37,862 to $47,659 per year. This range is based on the salaries of Client Services Associates in the Scottsdale area and includes salaries from a variety of industries.
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The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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