Vanguard

Senior Technical Writer

Vanguard

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Vanguard, we are seeking a highly skilled Senior Technical Writer to join our dynamic team. As a Senior Technical Writer, you will play a crucial role in creating and maintaining technical documentation for our cutting-edge products and services. We are looking for an exceptional individual who possesses a deep understanding of technical writing principles, a strong attention to detail, and a passion for delivering clear and concise documentation. If you have a proven track record of producing high-quality technical content and are eager to be a part of a fast-paced and collaborative environment, we encourage you to apply for this exciting opportunity.

  1. Create and maintain technical documentation for Vanguard's products and services.
  2. Utilize technical writing principles to produce clear and concise documentation.
  3. Collaborate with cross-functional teams to gather information and ensure accuracy of technical content.
  4. Conduct thorough research and analysis to fully understand the technical aspects of Vanguard's products and services.
  5. Review and edit existing documentation to ensure consistency and accuracy.
  6. Stay updated on industry trends and best practices in technical writing to continuously improve documentation processes.
  7. Work closely with subject matter experts to gather technical information and translate it into user-friendly documentation.
  8. Develop and maintain templates, style guides, and other resources to standardize technical writing across the organization.
  9. Participate in product development and testing to gain a thorough understanding of new features and updates.
  10. Proofread and edit technical content for grammar, spelling, and punctuation errors.
  11. Collaborate with project managers to prioritize documentation tasks and meet project deadlines.
  12. Mentor and provide guidance to junior technical writers as needed.
  13. Continuously review and improve existing documentation to enhance user experience.
  14. Adhere to Vanguard's style and branding guidelines in all documentation.
  15. Communicate with stakeholders to gather feedback and incorporate it into documentation revisions.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Technical Writing, English, Or A Related Field

  • Minimum Of 5 Years Of Experience In Technical Writing, Preferably In The Financial Services Industry

  • Excellent Writing And Communication Skills, With The Ability To Translate Complex Technical Information Into Easily Understandable Language

  • Strong Understanding Of Software Development Processes And Tools, Such As Agile Methodology And Content Management Systems

  • Experience In Project Management And The Ability To Work Independently And Manage Multiple Projects Simultaneously

Required Skills
  • Research

  • Project Management

  • Communication

  • Editing

  • Information architecture

  • Agile Methodology

  • Content Creation

  • Technical Writing

  • Document management

  • Technical Documentation

  • Training Materials

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Technical Writer in Charlotte, NC, USA is between $89,000 and $118,000 per year. This can vary depending on factors such as the specific industry, level of experience, and the company's size and financial resources. Senior Technical Writers with more experience and expertise may command a higher salary within this range.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 15th, 2024
Apply BeforeMay 22nd, 2025
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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