At Vanguard, we are seeking a highly skilled Senior Technical Writer to join our dynamic team. As a Senior Technical Writer, you will play a crucial role in creating and maintaining technical documentation for our cutting-edge products and services. We are looking for an exceptional individual who possesses a deep understanding of technical writing principles, a strong attention to detail, and a passion for delivering clear and concise documentation. If you have a proven track record of producing high-quality technical content and are eager to be a part of a fast-paced and collaborative environment, we encourage you to apply for this exciting opportunity.
- Create and maintain technical documentation for Vanguard's products and services.
- Utilize technical writing principles to produce clear and concise documentation.
- Collaborate with cross-functional teams to gather information and ensure accuracy of technical content.
- Conduct thorough research and analysis to fully understand the technical aspects of Vanguard's products and services.
- Review and edit existing documentation to ensure consistency and accuracy.
- Stay updated on industry trends and best practices in technical writing to continuously improve documentation processes.
- Work closely with subject matter experts to gather technical information and translate it into user-friendly documentation.
- Develop and maintain templates, style guides, and other resources to standardize technical writing across the organization.
- Participate in product development and testing to gain a thorough understanding of new features and updates.
- Proofread and edit technical content for grammar, spelling, and punctuation errors.
- Collaborate with project managers to prioritize documentation tasks and meet project deadlines.
- Mentor and provide guidance to junior technical writers as needed.
- Continuously review and improve existing documentation to enhance user experience.
- Adhere to Vanguard's style and branding guidelines in all documentation.
- Communicate with stakeholders to gather feedback and incorporate it into documentation revisions.
Bachelor's Degree In Technical Writing, English, Or A Related Field
Minimum Of 5 Years Of Experience In Technical Writing, Preferably In The Financial Services Industry
Excellent Writing And Communication Skills, With The Ability To Translate Complex Technical Information Into Easily Understandable Language
Strong Understanding Of Software Development Processes And Tools, Such As Agile Methodology And Content Management Systems
Experience In Project Management And The Ability To Work Independently And Manage Multiple Projects Simultaneously
Research
Project Management
Communication
Editing
Information architecture
Agile Methodology
Content Creation
Technical Writing
Document management
Technical Documentation
Training Materials
User Experience (UX)
Communication
Conflict Resolution
Decision Making
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Technical Writer in Charlotte, NC, USA is between $89,000 and $118,000 per year. This can vary depending on factors such as the specific industry, level of experience, and the company's size and financial resources. Senior Technical Writers with more experience and expertise may command a higher salary within this range.
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The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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