As a Key Holder at Versace, you will be the face of the store and responsible for providing exceptional customer service. You will take ownership of the customer experience, ensuring that customers leave with a positive impression of Versace. To excel in this role, you must be a self-motivated team player with excellent communication and organizational skills. You must be passionate about fashion and beauty, and have a strong interest in the Versace brand. You should be able to think on your feet and be ready to take on any challenge that comes your way. We are looking for someone who is excited to join our team and help us to create a memorable in-store experience.
Responsibilities:
- Greet customers warmly, engage with them in conversation, and provide knowledgeable assistance with products and services.
- Demonstrate product features, benefits, and use to customers.
- Open and close the store, perform daily opening and closing procedures, and ensure security of the premises.
- Monitor sales floor and stockroom activities to ensure product availability and accuracy of inventory.
- Train and manage store staff, and delegate tasks as needed.
- Ensure all store operations are in accordance with company policies and procedures.
- Act as a brand ambassador, promoting the Versace brand and products.
- Provide exceptional customer service, creating a positive, memorable in-store experience.
- Assist in monitoring store traffic, handling customer complaints, and resolving issues.
- Maintain a professional and organized work environment.
Strong Customer Service Skills
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Retail Experience
Cash Handling/Register Experience
Understanding Of Loss Prevention Policies And Procedures
Ability To Lift Up To Pounds
Ability To Work Nights And Weekends
Security
Inventory Management
Sales
Scheduling
Multitasking
Inventory Control
customer service
Merchandising
Loss prevention
Organization
Staffing
Problem-Solving
Cash-handling
Attention-To-Detail
Record-Keeping
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
self-motivation
Teamwork
Adaptability
According to JobzMall, the average salary range for a Key Holder in London, UK is between £20,000 - £27,000 per annum. This range can vary depending on experience, qualifications, and the specific company. In addition, the salary may be higher for those in more senior positions, such as Assistant Manager or Store Manager.
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Gianni Versace S.r.l., usually referred to as Versace, is an Italian luxury fashion company founded by Gianni Versace in 1978 known for flashy prints and bright colors.

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